Devoted Health reviews

3.6

65% would recommend to a friend

(106 total reviews)
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Ed Park

85% approve of CEO

68% positive business outlook

Reviews by job title

106 reviews

Reviews about "Compensation"

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2.0
Jan 24, 2026

I would not recommend

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits including mental health care coverage at no cost Pay and bonus

Cons

Work is disorganized and chaotic, nobody seems to know what they’re doing so it’s like the blind leading the blind. Changes are daily and often without communication. Change management is non-existent. Excuses instead of resolutions. Your voice is not heard unless you’re in with the right group of people or in senior management. Quickly forgetting the real mission and vision and driving employees to burnout while creating significant member abrasion. Talent Acquisition and hiring managers often ignore internal candidates post interview.

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Devoted Health Response
2mo
Thank you for sharing your feedback. We appreciate your tenure of over three years with Devoted and are glad to hear that our compensation and mental health benefits have supported you during that time. At Devoted, we operate with a sense of urgency because our members deserve immediate improvements to their healthcare. This means our environment is fast-paced and often requires navigating significant ambiguity. While we strive for seamless change management, the "rapid changes" you mentioned are often a result of our relentless focus on iterating for our members. Regarding internal mobility, we are proud of our high internal promotion rate, though we recognize that the interview process can be rigorous. We take your feedback regarding communication post-interview seriously and will use it to ensure our Talent Acquisition team maintains the high standards our internal candidates deserve. We care deeply about the well being of our team and do not want "speed" to be confused with a lack of heart. We welcome the chance to hear more of your specific perspective; please feel free to reach out to tmayes@devoted.com to continue the conversation.
1.0
Jan 14, 2026

Great for robots

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits, work from home

Cons

Top leadership wants you to believe this is a family business, and that they treat everyone like family. But at the end of the day, it's just another corporation focused on growth and profits. They want to extract as much from their people as possible. They don't care if people burn out, and they don't offer any support when teams are overworked (which they constantly are).

1.0
Nov 8, 2025
Recommend
CEO approval
Business Outlook

Pros

I see now that I’m not the only one experiencing this. At first, I thought highly of Devoted — everything seemed great in the beginning. But it didn’t take long before things changed. I now have a supervisor who is extremely unprofessional. She displayed her witchcraft spell books to the team, openly brags about how detailed the sex novels she reads are, and uses profanity during one-on-one meetings. This type of behavior is completely inappropriate for a professional setting and creates a very uncomfortable environment. I truly loved working for Devoted at first, but the leadership is disappointing. I regret leaving my previous job for this one. I did better in Telesales than I do now in Member Services. As a Tier 2 employee, I’ve been given more and more responsibilities with no additional pay. The starting pay sounds great, but the deeper you go, the more the company starts to feel like a complete letdown.

Cons

Starting pay is very good.

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Devoted Health Response
8mo
Thank you for taking the time to share your feedback. We are sorry to hear that you have had a negative experience within your current team. Devoted takes pride in offering a supportive, professional and encouraging environment for team members to thrive. Please reach out if you would like to continue the conversation.
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