Is Dexcom a good company to work for as a Technical Support Agent?

Technical Support Agent professionals working at Dexcom have rated their employer with 2.8 out of 5 stars in 42 Glassdoor reviews. This is a lower than average score with the overall rating of Dexcom employees being 3.6 out of 5 stars. Search open Technical Support Agent Jobs at Dexcom now and start preparing for your job interview by browsing frequently asked Technical Support Agent interview questions at Dexcom .

Does Dexcom pay Technical Support Agent employees well?

Technical Support Agent professionals rate their compensation and benefits at Dexcom with 2.4 out of 5 stars based on 42 anonymously submitted employee reviews. This is 40% worse than the company average rating for salary and benefits. Find out more about Technical Support Agent salaries at Dexcom.

How happy are Technical Support Agent professionals working at Dexcom?

13% of Technical Support Agent employees at Dexcom would recommend their employer to a friend. This rating has decreased by 69% in the past 12 months. Technical Support Agent professionals have also rated Dexcom with a 2.0 rating for work-life-balance, 2.3 rating for diversity and inclusion, 2.3 rating for culture and values and 1.8 rating for career opportunities.

What are the top reviewed jobs at Dexcom?

Inside Sales Representative (59) , Technical Support Representative (39) , Manufacturing Associate (31) , Engineer (23) , Manager (21) , Technical Support (20) , Customer Service Representative (18) , Software Engineer (18) , Supervisor (15) , Director (14) , Territory Business Manager (14) , Intern (13) , Manufacturing Supervisor (11) , Customer Advocacy Specialist (10) , Manufacturing Associate II (10)

What are the pros of working at Dexcom according to real employee reviews?

"Benefits are good and enjoyable" ((in 121 reviews)); "Great people and teams" ((in 116 reviews)); "Pay is decent (better than other big name med" ((in 73 reviews)); "Great culture and even better product!" ((in 70 reviews)); "Great team and team lead I had before I resigned" ((in 48 reviews))

What are the cons of working at Dexcom according to real employee reviews?

"Stock falling over half from over promising.......(Becasue of Poor leadership inside sales)." ((in 37 reviews)); "Salary is low and people leave for higher pay" ((in 30 reviews)); "NO GROWTH (favoritism and nepotism)" ((in 28 reviews)); "Many of the managers have minimal experience and either none, or very little college completed." ((in 26 reviews)); "Clueless upper management." ((in 23 reviews))

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Dexcom

Dexcom Technical Support Agent reviews

2.8

13% would recommend to a friend

(42 total reviews)

Kevin Sayer

4% approve of CEO

15% positive business outlook

Ratings by category

2.4

Compensation and benefits

2.3

Culture & values

2.3

Diversity & inclusion

2.0

Work/Life balance

1.8

Senior management

1.8

Career opportunities

Technical Support Agent employees have rated Dexcom with 2.8 out of 5 stars, based on 42 company reviews on Glassdoor. This indicates that most Technical Support Agent professionals have an average working experience there. Dexcom is rated in line with the average (within 1 standard deviation) by Technical Support Agent professionals compared to other employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

42 reviews

5.0

Jan 30, 2023

great

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Meaningful work, rewarding, good work life balance

Cons

cannot think of any cons. The team is great

4.0

Jun 11, 2022

Short review

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Great benefits with the company.

Cons

Nothing to say about it for now.

5.0

May 23, 2022

Career advancement

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Malasakit culture Good compensation Good management Good benefits With early retirement benefits

Cons

Slow career growth Queuing with calls

Viewing 13 - 15 of 42 Reviews

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Jobs at Dexcom

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Technical Support Representative 2

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Staff Manufacturing Engineer

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Dexcom

Dexcom Technical Support Agent reviews

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great

Short review

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