Is Dexcom a good company to work for as a Technical Support?

Technical Support professionals working at Dexcom have rated their employer with 4.6 out of 5 stars in 20 Glassdoor reviews. This is a higher than average score with the overall rating of Dexcom employees being 3.6 out of 5 stars. Search open Technical Support Jobs at Dexcom now and start preparing for your job interview by browsing frequently asked Technical Support interview questions at Dexcom .

Does Dexcom pay Technical Support employees well?

Technical Support professionals rate their compensation and benefits at Dexcom with 3.9 out of 5 stars based on 20 anonymously submitted employee reviews. This is 8% better than the company average rating for salary and benefits. Find out more about Technical Support salaries at Dexcom.

What are the top reviewed jobs at Dexcom?

Inside Sales Representative (59) , Technical Support Representative (39) , Manufacturing Associate (31) , Engineer (23) , Manager (21) , Technical Support (20) , Customer Service Representative (18) , Software Engineer (18) , Supervisor (15) , Director (14) , Territory Business Manager (14) , Intern (13) , Manufacturing Supervisor (11) , Customer Advocacy Specialist (10) , Manufacturing Associate II (10)

What are the pros of working at Dexcom according to real employee reviews?

"Benefits are good and enjoyable" ((in 121 reviews)); "Great people and teams" ((in 116 reviews)); "Pay is decent (better than other big name med" ((in 73 reviews)); "Great culture and even better product!" ((in 70 reviews)); "Great team and team lead I had before I resigned" ((in 48 reviews))

What are the cons of working at Dexcom according to real employee reviews?

"Stock falling over half from over promising.......(Becasue of Poor leadership inside sales)." ((in 37 reviews)); "Salary is low and people leave for higher pay" ((in 30 reviews)); "NO GROWTH (favoritism and nepotism)" ((in 28 reviews)); "Many of the managers have minimal experience and either none, or very little college completed." ((in 26 reviews)); "Clueless upper management." ((in 23 reviews))

Skip to content Skip to footer

Notifications

Dexcom

Dexcom Technical Support reviews

4.6

99% would recommend to a friend

(20 total reviews)

Kevin Sayer

98% approve of CEO

99% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.2

Senior management

4.0

Culture & values

3.9

Work/Life balance

3.9

Compensation and benefits

3.4

Career opportunities

Technical Support employees have rated Dexcom with 4.6 out of 5 stars, based on 20 company reviews on Glassdoor. This indicates that most Technical Support professionals have an excellent working experience there. Dexcom is rated 33% above average by Technical Support professionals compared to other employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

20 reviews

4.0

Jan 16, 2019

Great place to start your tech support career

Technical support

Recommend

CEO approval

Business Outlook

Pros

They always have food and there is plenty of OT available

Cons

No room for Growth, Lack off or no communication on the floor. They have started outsourcing to the phillipines

3.0

Mar 31, 2017

Decent company, evolving leadership

Technical support

Recommend

CEO approval

Business Outlook

Pros

Willing to identify processes or procedures that need modification/ overhaul

Cons

too many layers of management that dont add to the customer experience

1.0

Feb 9, 2015

Micromanagement

Technical support

Recommend

CEO approval

Business Outlook

Pros

Coffee, coffee, coffee, coffee and no cups.

Cons

You will get hired to do technical work, but it will be QA paperwork all the way. They micromanage the paperwork and you will get daily kickbacks to fix it. Some people who have moved up act as if they are too good for you. They refuse to take customer complaints when they demand it and act as if it's your fault for not managing it. They will whisper behind your back and you can hear them do it. They will bring you in as temps and evaluate you. Then they will decide your shift by how much you kiss them. They will never tell you if you meet the expectations. You will just work there one day and bye the next. One of the worst companies I ever worked for. You feel like a sardine in a can.

Viewing 16 - 18 of 20 Reviews

Top companies for "Compensation and Benefits" near you

Medtronic

3.7★Compensation & Benefits

Abbott

3.8★Compensation & Benefits

Philips

3.7★Compensation & Benefits

Stryker

3.9★Compensation & Benefits

Jobs at Dexcom

Technical Support Representative 2

Staff Business Analyst - IT Infrastructure Planning

Sr Staff Desktop Systems Engineer

Staff Business Systems Analyst – Oracle Supply Chain Planning

Staff Sales Operations Analyst

Dexcom reviews FAQs

Dexcom reviews Dexcom Technical Support reviews

Dexcom

Dexcom Technical Support reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great place to start your tech support career

Decent company, evolving leadership

Micromanagement

Top companies for "Compensation and Benefits" near you

Jobs at Dexcom

Dexcom reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Dexcom reviews FAQs

Jobs at Dexcom