DigiCert reviews

4.3

83% would recommend to a friend

(478 total reviews)
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Amit Sinha

85% approve of CEO

83% positive business outlook

DigiCert has an employee rating of 4.3 out of 5 stars, based on 478 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The DigiCert employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

478 reviews
2.0
Mar 23, 2024
Recommend
CEO approval
Business Outlook

Pros

The previous management team kept the company about the customer and employee satisfaction and focused on Trust and integrity... but unfortunately that is now gone.

Cons

New Executive team came in and washed out key management and team members. New Regional sales team only care about their backs and are washing the rest down the drain as they implement their old teams into the company.

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DigiCert Response
2y
Dear former DigiCert employee, Thank you so much for taking the time to complete a Glassdoor review. It’s always insightful to see what current and former employees say about the company. We note that you feel the current management and leadership at DigiCert has taken the company in a direction that you do not agree with. Change can be difficult, and, as DigiCert transforms from a certificate authority to the leading provider of digital trust, changes must be made. These changes are not always comfortable or easy, but they are necessary for growth. DigiCert leaders actively share updates and insights with employees to understand where we are as a company, where we need to be, how we plan to get there and why all of those things are important to each team member. If you do not feel this is reflective of your experience at the company, we invite you to reach out to a member of the DigiCert People Team to expound upon the thoughts you have shared and help us identify areas in which we can improve. Regards, DigiCert People Team
5.0
Mar 14, 2024

LOVE IT

Recommend
CEO approval
Business Outlook

Pros

CARE Culture Drivers Very Inclusive Very good work-life balance Great environment Everyone is always willing to help Everyone is very open-minded Company meals twice a week Benefits

Cons

None that I have personally dealt with

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DigiCert Response
2y
Dear current DigiCert employee, Thank you for the five-star review and for being a part of our team. We are heartened to know that you enjoy the inclusive environment and work-life balance available at our company, and that your recommend DigiCert and its leadership. We hope you continue to enjoy all that is offered and that you take advantage of all the benefits available. If you ever do feel there is something that could be improved or implemented, please don’t hesitate to reach out to a member of the People Team. We are always available to assist. Regards, DigiCert People Team
1.0
Feb 29, 2024

Dumpster Fire

Recommend
CEO approval
Business Outlook

Pros

Good benefits, interesting technology, a few good people

Cons

Ethics are basically non-existent, many people are fired over a 5 minute zoom with zero warning or history or poor performance. Constant turnover at the executive level. Transformation in 2023 was a complete disaster, VERY few sales reps made their number and direction from leadership was constantly changing. Commission payouts were super sketchy with territories always changing. The product teams announce releases that are not fully baked. Many deals lost in late stages due to previously unknown technical gaps in the product. Compensation is on the lower end. Dozens of reps are hired and then fired within months which is in indication of poor hiring practices. Decisions are made based on the bottom line and zero consideration for the employees and their families is afforded.

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DigiCert Response
2y
Dear former DigiCert employee, Thank you for taking the time and providing a review on Glassdoor. While we appreciate the recognition of the benefits, technology, and people at DigiCert, we recognize your list of negatives was extensive. In 2023 DigiCert went through a transformation year, and change is often hard and uncomfortable. But DigiCert, its leaders and employees are quickly finding our footing in this new structure. Major changes include making choices about people, which is always difficult, but we do our best to be thoughtful and not make emotional decisions. And we will always be honest with people on why decisions are made. We hope that, overall, your experience at DigiCert was positive, and we invite you to share any additional feedback you may have with a member of the DigiCert People Team. We would be more than happy to speak with you. Regards, DigiCert People Team
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Glassdoor has 504 DigiCert reviews submitted anonymously by DigiCert employees. Read employee reviews and ratings on Glassdoor to decide if DigiCert is right for you.