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      DigiCert

      Engaged Employer

      DigiCert reviews

      4.3

      83% would recommend to a friend

      (479 total reviews)
      avatar

      Amit Sinha

      85% approve of CEO

      83% positive business outlook

      Ratings by category

      4.5

      Diversity & inclusion

      4.5

      Work/Life balance

      4.4

      Culture & values

      4.3

      Compensation and benefits

      4.2

      Career opportunities

      4.1

      Senior management

      DigiCert has an employee rating of 4.3 out of 5 stars, based on 479 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The DigiCert employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      479 reviews
      1.0
      Feb 29, 2024

      Dumpster Fire

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, interesting technology, a few good people

      Cons

      Ethics are basically non-existent, many people are fired over a 5 minute zoom with zero warning or history or poor performance. Constant turnover at the executive level. Transformation in 2023 was a complete disaster, VERY few sales reps made their number and direction from leadership was constantly changing. Commission payouts were super sketchy with territories always changing. The product teams announce releases that are not fully baked. Many deals lost in late stages due to previously unknown technical gaps in the product. Compensation is on the lower end. Dozens of reps are hired and then fired within months which is in indication of poor hiring practices. Decisions are made based on the bottom line and zero consideration for the employees and their families is afforded.

      avatar
      DigiCert Response
      2y
      Dear former DigiCert employee, Thank you for taking the time and providing a review on Glassdoor. While we appreciate the recognition of the benefits, technology, and people at DigiCert, we recognize your list of negatives was extensive. In 2023 DigiCert went through a transformation year, and change is often hard and uncomfortable. But DigiCert, its leaders and employees are quickly finding our footing in this new structure. Major changes include making choices about people, which is always difficult, but we do our best to be thoughtful and not make emotional decisions. And we will always be honest with people on why decisions are made. We hope that, overall, your experience at DigiCert was positive, and we invite you to share any additional feedback you may have with a member of the DigiCert People Team. We would be more than happy to speak with you. Regards, DigiCert People Team
      5.0
      Feb 19, 2024

      Great work environment

      Tech support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work environment and lots of opportunity to grow your career

      Cons

      It can get stressful at times

      avatar
      DigiCert Response
      2y
      Dear current DigiCert employee, Thanks for sharing your thoughts and experiences in a Glassdoor review. We appreciate your five-star rating and your noting that DigiCert provides a great work environment and lots of opportunity to grow your career. We understand that it can get stressful at times, but we hope you have the work-life balance you need. Also, please make sure you take advantage of the many benefits that help address your physical, mental and emotional health. We invest in our employees so they can be successful professionally and personally. Regards, DigiCert People Team
      1.0
      Feb 15, 2024

      Salary & Duties

      Technical engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Permanent contracts Nice co workers

      Cons

      Underpaid, average pay is about 20k rand ( 1000 dollars per month ) this is without tax deductions. An engineer gets about 25 - 28k rand ( 1400 dollars) per month without tax deductions. No travel allowance, and no 500-dollar vouchers for Christmas anymore since the new CEO only focuses on cost-cutting and filling his pockets, and probably sell the company at some point. Work is intense and constantly busy. The company does not sell or give old laptops even without hard drives to staff members instead give it to some organizations while we underpaid staff can barely afford a computer. The cost of living is extremely high in Cape Town and is only increasing. Nothing is almost done about salaries but we expected to live in Digicerts and grow the company. We can function remotely but we have to go to the office just to show our faces while we have Zoom if needed. Self-study, do not expect proper training. You need to pay 2000 rand ( 100 dollars) for medical aid from your pocket and it's mandatory besides 12000 rand rent ( 600 dollars) and food etc. unless you want to live unsafely and pay 6000 rand for rent.

      avatar
      DigiCert Response
      2y
      Dear current DigiCert employee, We appreciate you taking the time to post your review on Glassdoor. It’s unfortunate that you do not see the six years you have spent as a technical engineer in Cape Town as positive. While you noted coworkers and permanent contracts as positives, you outlined several negatives that should be addressed. DigiCert works hard to ensure compensation and benefits meet or exceed markets. Our benefits include paying half of employees’ medical aid in South Africa, a data allowance, and several other things. Also, employees receive meals on the two days they are in office. Beyond that, we offer several different personal and professional development opportunities, including in-house courses and learnings through various platforms, as well as educational support for other formal studies. Some of the items you included cannot be addressed as they are factually inaccurate, but we would be happy to meet with you and review the vast array of things included in DigiCert’s Total Rewards package. Please reach out to a member of the People Team to assist you with that information. Regard, DigiCert People Team
      Viewing 139 - 141 of 479 Reviews
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      ReviewsDigiCert reviews

      Glassdoor has 505 DigiCert reviews submitted anonymously by DigiCert employees. Read employee reviews and ratings on Glassdoor to decide if DigiCert is right for you.