Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Diligent?

50% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.2 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (24) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Manager (12) , Customer Success Manager (CSM) (11) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and has a lot of potential" ((in 73 reviews)); "great people and a compelling environment" ((in 60 reviews)); "Great benefits like our healthcare plan and annual recharge week!!" ((in 48 reviews)); "Team is great, that's it" ((in 39 reviews)); "Great community and colleagues" ((in 34 reviews))

What are the cons of working at Diligent according to real employee reviews?

"Poor management, neglect of employees’ well being" ((in 45 reviews)); "Poor leadership always overseas and disconnected from the region" ((in 31 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 25 reviews)); "No career progression unless you become a managers favorite." ((in 13 reviews)); "Senior management are aloof, detached from the worker,s and have unrealistic understanding of what is actually going on" ((in 10 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What Diligent locations have received the highest employee ratings?

Saint Charles , San Francisco , Charlotte , Washington , New York

Diligent reviews

3.1

50% would recommend to a friend

(852 total reviews)

Brian Stafford

53% approve of CEO

44% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.2

Work/Life balance

3.1

Compensation and benefits

2.9

Culture & values

2.8

Senior management

2.8

Career opportunities

Diligent has an employee rating of 3.1 out of 5 stars, based on 852 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Diligent employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

852 reviews

2.0

Mar 25, 2026

New leadership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some great people who want diligent to succeed

Cons

It’s clear that people and culture are not a true priority here. The HR team is there to just appease the CEO and CFO, not actually help or advocate for employees. Teams are perpetually understaffed and overworked and the entire C Suite micromanages every single thing. Leadership tends to be highly involved in the minutiae, creating a culture of micromanagement that slows decision-making and limits autonomy. There’s also a lack of clarity and consistency when it comes to workplace expectations, particularly around in-office vs. remote work. The current “in-between” approach feels indecisive and creates confusion rather than flexibility.

Diligent Response

2mo

Thank you for taking the time to share such candid feedback. It’s clear you care about Diligent and the people here, and we're sorry that your experience has included feeling micromanaged, burned out, and unsure about expectations around hybrid work and HR’s role. We take your feedback seriously, and we’re using it—along with input from others—to guide how we continue to improve the employee experience, support managers, and show up as better partners to both employees and leaders. As part of this, we regularly collect feedback through our weekly pulse surveys and annual employee NPS survey, ensuring we hear from our people and take action where it matters most. Feedback like yours is important in shaping where we focus and how we improve. You can always share more context or suggestions with us at HRConfidential@diligent.com so we can continue to learn.

5.0

Mar 23, 2026

flexibility

Client onboarding specialist ii

Recommend

CEO approval

Business Outlook

Pros

good salary and flexible set up

Cons

a lot of changes to product make it difficult to keep up

1.0

Mar 16, 2026

Needs Better Management

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Food and cab services. Nothing else

Cons

There is often a lack of proper communication and timely responses from managers. Even after putting in extra effort, working late nights, and extending work into weekends, employees often do not receive fair ratings for their performance. Many times, ratings do not reflect the actual hard work and contributions made. Despite completing all assigned tasks and meeting expectations, recognition and proper evaluation are lacking. After doing everything asked, including additional weekend work, employees still do not receive good ratings, which makes it unclear what more the management is expecting from the team. I have never seen this kind of rating system before, and it feels very frustrating and discouraging for employees who are genuinely trying to perform well. There should also be a system where employees can provide feedback or reviews for their managers to help improve communication, transparency, and overall team support.

Viewing 28 - 30 of 852 Reviews

Jobs at Diligent

Business Development Representative I

Advisory Specialist I, FedRAMP

Customer Success Manager II

Senior Product Manager

United States

View job

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flexibility

Needs Better Management

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