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      Diligent

      Engaged Employer

      Diligent reviews

      3.0

      48% would recommend to a friend

      (855 total reviews)

      Brian Stafford

      51% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

      Diligent has an employee rating of 3.0 out of 5 stars, based on 855 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      855 reviews
      1.0
      Apr 24, 2024

      Inexperienced People Managers & Bullying Culture

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      I really like the Recharge Week initiative, i hope Diligent keeps this

      Cons

      I used to be part of the Galvanize acquisition and been with Galvanize / Diligent for almost 10 years. I saw how the culture has negatively changed from Galvanize to Diligent with a general sentiment of bullying and micromanagement from the people managers and seems to be tolerated by the ELT . - History of putting inexperienced people managers in critical leadership role such as having a Global SE Leader with no experience in Solutions Engineering at all - which resulted into lack of strategy, poor relationship and confusing metrics . - the Performance Imp Program is being used to bully, micromanaged and as scapegoat for poor management and lack of support instead of using this to help the employees to improve their performances. - HR seems nonexistent to help employees. Specifically in APJ region, HR does not create employee engagement activties and HR Leaders don’t even attend the activities if there is any . HR Is more of an admin team supporting the business rather than creating a positive environment and taking care of the welfare of the employees

      avatar
      Diligent Response
      2y
      Thank you for taking the time to share your feedback. We take seriously your concerns about cultural integration following the Galvanize acquisition. We recognize that acquisitions can be challenging and remain committed to actively integrating our cultures and practices to create a collaborative and supportive environment. While the transition may not always be seamless, we are committed to fostering a culture where everyone feels valued and engaged. We prioritize creating a welcoming and inclusive environment where everyone feels valued and their opinions are heard. We hold monthly Town Halls to foster transparency and encourage open dialogue between leadership and employees, openly discussing company strategy, answering employee questions, and gathering feedback. In addition, we adopted the Change Agents Program from Galvanize to empower colleagues to champion positive change within the company. We strongly believe in the development of our internal talent and the importance of strong leadership. We invest in developing our People Leaders and have processes in place to ensure they have the necessary skills and experience through our People Manager Foundations program, which equips leaders with the skills to effectively manage and support their teams. Our Performance Improvement Plans (PIPs) are intended to be a constructive tool to help employees develop their skills and meet expectations. These plans are not meant to be punitive. While we can't comment on specific situations, we want to assure you that we don't tolerate bullying. I encourage you to reach out to me, or any member of our Executive Leadership Team (ELT) if you'd like to discuss your concerns further and feel comfortable doing so. We believe Diligent is a great place to work, and we're committed to continuous improvement. Thank you for helping us make Diligent even better. - Avigail Dadone, Chief People Officer
      2.0
      Jul 25, 2022

      Corporate Game of Thrones - watch your back

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Central location and some great staff events. Fabulous colleagues and a great collection of client names to work with. It's a niche yet interesting business sector (if you like business)

      Cons

      Everyone is under pressure here. Very target and performance driven across all depts - don't expect a cheery or an easy ride, and don't expect a 9-5. The focus is 100% on growing the company very agressively and making huge amounts of $$ for its owners in a short period of time. With this comes a leadership team with huge egos and a passive-agressive management style that is tough to navigate through. Micro management is everywhere. As is stress leave, bullying, and performance reviews. Work hard, stay focused, and sacrifice your first born to do well here. Otherwise there are waaaay better companies out there.

      avatar
      Diligent Response
      3y
      Thank you for taking the time to write this review. We’re glad you enjoyed working with your Diligent colleagues and clients. While we are a fast-growing organization with big ambitions, we know that it is our collective team of amazing colleagues who will get us to where we aspire to go. This is why we’re continuing to add to our list of programs to promote sustainability among our teams — these are initiatives like Recharge Weeks, Meeting Free days, wellness programs, our Employee Assistance Program and Employee Resource Groups. That said, we are truly sorry to hear your other feedback. Bullying is in no way acceptable and not something we tolerate. We want every single team member around the globe to feel supported, safe and given autonomy in their roles. We take the concerns you have expressed seriously and would appreciate it if you would consider reaching out to our private HR mailbox at HRconfidential@diligent.com if you have more specifics to share. Thank you for your contributions to Diligent, and we wish you luck with your next opportunity. - Avigail Dadone, Chief People Officer
      5.0
      Jul 18, 2022

      Top tier company to work for

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      -excellent base pay -great benefits -immaculate company culture

      Cons

      -on-boarding process can be confusing

      avatar
      Diligent Response
      3y
      Thank you so much for taking the time to share your review! It’s great to hear that you’re happy with so many aspects of working at Diligent, including the salary, benefits and the company culture. We know how important culture is to attract and retain top talent and we appreciate that you are a part of creating and nurturing our culture. We will take a look at the onboarding process as well to see what we can tighten up. If there’s anything we can do to support you in your time here, please don’t hesitate to get in touch. - Avigail Dadone, Chief People Officer
      Viewing 334 - 336 of 855 Reviews
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      ReviewsDiligent reviews

      Glassdoor has 933 Diligent reviews submitted anonymously by Diligent employees. Read employee reviews and ratings on Glassdoor to decide if Diligent is right for you.