Diligent reviews

Thank you for taking the time to share your positive feedback about your experience at Diligent. We are delighted to hear that you are enjoying your time with us and appreciate your kind words about our opportunities for growth, challenging work, and great Budapest office. We note your concerns about the occasional lack of direction and the frequency of change. We are committed to providing our employees with clear direction and fostering an environment that is supportive and resilient as change occurs. We are working to improve communication and collaboration across the organization to ensure that everyone has a clear understanding of our goals and priorities. To improve transparency and cross-team communications, we’ve introduced tools like V2MOMs (our internal goal setting process), established Employee Resource Groups (ERGs), monthly Town Halls, designated Slack channels, and fun team-building activities across our offices. And we are always looking for new ways to connect and support our colleagues! If you have any suggestions for how we can improve, please feel free to reach out to your manager or any ELT member. Thank you again for taking the time to offer your feedback and for being a valued part of our team! - Avigail Dadone, Chief People Officer

Thank you for taking the time to share your feedback about your experience at Diligent. We are glad to hear that you had a positive onboarding experience and found the available tools to be supportive. To your concerns about the varying conditions of our acquired product solutions, we recognize that the integration of acquired companies can be challenging, and we are working to streamline processes, technologies, and tools to ensure a consistent and supportive experience for our CSMs. We are also investing in product innovation to ensure a best-in-class customer service function. Regarding your feedback on employee wellness and work-life balance, we recognize that these are crucial aspects of employee satisfaction, and we continue to work hard to strike a balance between delivering best-in-class service for our clients and supporting a sustainable balance for everyone on our team. We are committed to retaining our talented employees by providing them with opportunities for growth, development, and recognition. We believe that a strong and engaged workforce is critical to our success. Thank you again for your feedback. We value your contributions and look forward to continuing to make Diligent a great place to work for our team. - Avigail Dadone, Chief People Officer