Diligent reviews

3.0

48% would recommend to a friend

(854 total reviews)

Brian Stafford

51% approve of CEO

42% positive business outlook

Diligent has an employee rating of 3.0 out of 5 stars, based on 854 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

854 reviews
2.0
Oct 18, 2022

Meetings meetings meetings

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- nice galway office in center of town - opportunity to work from home

Cons

- meetings all day every day with people who don’t like each other, lots of talking over each other and trying to get the one up on people - expectation to log in early and leave late to get work completed, passive aggressive comments and emails from those who come in early/stay late - work is never completed due to all the meetings - rude co workers with lack of understanding towards new starters - new starters not simply left out of office drama to find their feet and make their own path, lots of negativity - management know how certain people behave but simply shrug their shoulders and look away, big problem in Galway office as new hire managers are acquiring employees in America, UK who are technically ‘below’ them but feel a sense of seniority because they have been at the company much longer - pay is not really worth it considering the above (guess that depends on the role though)

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Diligent Response
3y
Thank you for taking the time to share your thoughts. We’re glad to hear you enjoyed our beautiful, new Galway office and the flexible work environment, however, we’re sorry to read your other feedback. Our Galway team consistently ranks high for culture and camaraderie and what you describe certainly does not reflect the supportive, professional and collegial work environment we strive to build and promote. We’re also sorry to hear that you felt our onboarding and training for new hires was not sufficient. We have been making significant investments in onboarding, training and enablement at all levels over the past year, as it’s important that all our team members are set up for success — especially as we grow our leadership position in the GRC space. With regards to meetings and long hours, helping our teams strike a good work-life balance is a top priority. We’ve been very focused on helping colleagues create balance by investing in and launching initiatives like Recharge Weeks, Meeting Free Wednesdays, wellness programs, our Employee Assistance Program and Employee Resource Groups (ERGs), however, it sounds like we could have done more to support you during your time here. Again, we appreciate you taking the time to share with us your candid thoughts and hope you shared your feedback with the team while you were here – wishing you the best of luck with your next step. - Avigail Dadone, Chief People Officer
5.0
Oct 11, 2022

Great Company!

Recommend
CEO approval
Business Outlook

Pros

Great opportunity to learn and grow at a world class SaaS company in a really hot space!

Cons

Not enough women in sales leadership

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Diligent Response
3y
Thank you for taking the time to provide this review. We’re so thrilled to hear you’re feeling supported and finding ways to grow personally and professionally. Offering growth opportunities for our teams is a key focus for us and we continue to invest in our people through promotional opportunities, career pathing, training and initiatives such as our Diligent Ambassador program — where selected employees can relocate and work at any of our global offices for a three-month period. To your comment about women in sales leadership roles, this is something we are striving to address through standardized career pathing, more flexible work and parental benefits, and — as we grow our team — attracting and retaining a more diverse pool of candidates. While it won’t change overnight, it is something that we are actively working on. Thank you again for being an important part of Diligent and for sharing your feedback. - Avigail Dadone, Chief People Officer
5.0
Oct 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Diverse, innovative, engaging, fun, fast-paced and focused company to work for.

Cons

This is a global company, people need to be flexible and understand it's not always 9-5.

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Diligent Response
3y
We really appreciate you taking the time to share your thoughts! We’re so pleased to hear you’re finding Diligent to be innovative, fun and engaging. We’re also glad you’re finding it to be a diverse workplace as we’re committed to fostering, cultivating and preserving a culture that celebrates and values diversity, equity and inclusion. Launching our Baltimore hub and providing free training to help a broader, more diverse range of people break into the technology industry is just one example of the work we’re doing to increase the diversity in Diligent and in the technology sector as a whole. And you’re right, juggling time zones as a fast-paced, growing global organization isn’t always easy, but hopefully you’re able to take advantage of our flexible work schedule and adjust your day when you have meetings outside of regular hours. Thank you again for your review and for being a part of our journey! - Avigail Dadone, Chief People Officer
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Glassdoor has 932 Diligent reviews submitted anonymously by Diligent employees. Read employee reviews and ratings on Glassdoor to decide if Diligent is right for you.