Diligent reviews

3.0

49% would recommend to a friend

(853 total reviews)

Brian Stafford

52% approve of CEO

43% positive business outlook

Diligent has an employee rating of 3.0 out of 5 stars, based on 853 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

853 reviews
2.0
Nov 13, 2021

Corporate machine focusing on hypergrowth without correct infrastructure

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Teams provide great support for one another.

Cons

There is a clear disconnect between departments causing confusing direction and messaging. Handle change poorly and as a result competent employee retention is poor on multiple levels. No clear org structure - management refuse to provide employees with this information for over a year now.

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Diligent Response
4y
Thanks for sharing your perspective. We’re glad you’ve enjoyed working with your team members, but we are sorry to hear your other feedback. We appreciate how much change there has been as we have continued to strategically expand and evolve our business to drive even greater impact for our clients. We are absolutely focused on integrating the people and products from our recent acquisitions in a way that is as seamless as possible for our employees and for our clients. Integrations can be complex, and we know it has not always been perfect, but we’re committed to continuous improvement – and it continues to be an acute focus for us in 2022! We hope you will consider sharing any further ideas with your manager, a member of the leadership team, or HR, or anonymously if you prefer at HRconfidential@diligent.com. Thank you and we appreciate your continued service to Diligent. -Avigail Dadone, Chief People Officer
2.0
Nov 4, 2021

Show employees you value them by paying them

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The best part about my job is my team. I feel supported by my colleague and managers. Unfortunately, that is the only part keeping me at this job

Cons

There are many, but one of the more glaring issues at the moment is Diligent's impulsive spending on acquisition after acquisition and not once broaching the topic of raising salaries to reflect the change in cost of living. Employees who have not received a 5% raise in the past year are making less money than when they started. Inflation is not going away any time soon and we cannot continue to live off these pis-poor wages. It's the disconnect to what's going on in the market when we literally sell products to stay on top of market trends for me. I would advise high level executives to utilize they technology they sell and adapt - quickly. Internal restructuring makes career pathing nearly impossible as the goals keep moving or aren't quite ready yet. Review cycles are a joke. The only way to move up is to threaten to leave, which many have done since Jan. 2021.

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Diligent Response
4y
Thank you for sharing your thoughts with us. We’re glad you feel supported by your team, and we certainly agree that our people are what make Diligent so special. We are sorry to hear your other concerns. We don’t want any of our talented and valued team members to feel like there is more we can be doing to ensure they feel rewarded and have an exciting runway for career growth. At Diligent, we pride ourselves in creating competitive total rewards programs for our employees, and in light of current circumstances we are reviewing and auditing our compensations plans and philosophy to make sure we remain competitive in the markets where we operate. Likewise, providing opportunities to learn and grow is at the heart of our commitment to our people – including not only robust onboarding, training and development, and mentorship, but also the opportunity to be part of a fast-growing company that is increasingly well-positioned to make a positive impact for organizations globally. We hear your feedback and will take this onboard as an opportunity to improve. I hope you will consider speaking with your manager, ELT member, or a member of the HR team – whoever you feel most comfortable talking to – so that we can hear how we can better support your career progression. Thank you again for your feedback and your continued service to Diligent. - Avigail Dadone, Chief People Officer
3.0
Nov 1, 2021
Recommend
CEO approval
Business Outlook

Pros

Growing company with lots of ambition

Cons

Huge disconnect between upper management and employees. Poor company culture with lots of disorganization

avatar
Diligent Response
4y
Thank you for your feedback. We certainly agree that Diligent is on an exciting growth trajectory. As for your other comments, we pride ourselves on building an open, transparent, and inclusive culture – where every one of our team members feels heard and supported. If you have more specific feedback or ways that we can improve and better support you, we would be happy to hear it. Please reach out to your manager, a member of the leadership team, or HR, or anonymously if you prefer at HRconfidential@diligent.com. - Avigail Dadone, Chief People Officer
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