Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Diligent?

49% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (24) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Manager (12) , Customer Success Manager (CSM) (11) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and has a lot of potential" ((in 73 reviews)); "great people and a compelling environment" ((in 63 reviews)); "Great benefits like our healthcare plan and annual recharge week!!" ((in 53 reviews)); "Great community and colleagues" ((in 34 reviews)); "Work life balance is great" ((in 30 reviews))

What are the cons of working at Diligent according to real employee reviews?

"Poor management, neglect of employees’ well being" ((in 45 reviews)); "Poor leadership always overseas and disconnected from the region" ((in 30 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 20 reviews)); "No career progression unless you become a managers favorite." ((in 16 reviews)); "Senior management are aloof, detached from the worker,s and have unrealistic understanding of what is actually going on" ((in 10 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What are the top reviewed Diligent locations?

New York , Washington , Charlotte , San Francisco , Saint Charles , Baltimore , Chicago , Arlington , Brookfield , Gibsonville , Austin , Dallas , Houston , Santa Barbara , Seattle , Overland Park , Fort Meade , Sarasota , Charleston , Atlanta , Budapest

Diligent reviews

3.1

49% would recommend to a friend

(852 total reviews)

Brian Stafford

53% approve of CEO

43% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.1

Work/Life balance

3.1

Compensation and benefits

2.9

Culture & values

2.8

Career opportunities

2.7

Senior management

Diligent has an employee rating of 3.1 out of 5 stars, based on 852 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Diligent employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

852 reviews

3.0

Apr 23, 2020

Great company to work

Support specialist

Recommend

CEO approval

Business Outlook

Pros

Flexible hours, work life balance

Cons

Nothing I can think of

Diligent Response

5y

Thank you for the positive feedback! We appreciate you taking the time to share your experience with us and others. Our employees are our top priority and we are committed to fostering a positive and supportive culture. Avigail Dadone, Chief People Officer

4.0

Mar 16, 2020

Routine fire drills are a pain - until you realize you're gotten really good at crisis response when it matters

Vice president marketing

Recommend

CEO approval

Business Outlook

Pros

Strong mission, visionary leadership, great products with strong reputation, fast growth, smart & competent team, advancement opportunities, global company that encourages travel

Cons

Fast growth means some important steps get shortcut/missed. Internal communications can be especially hard across multiple time zones with a global team. Many projects are treated as "fire drills" that don't need to be - even some that we know about for a while seem to not really get attention until the absolute last minute. That said, we've all gotten really good at handling crises as a result, and with the COVID-19 pandemic, the company is being responsive in the moment and showing strong leadership through the crisis. So, maybe all the fire drills weren't always a bad thing...

Diligent Response

6y

We truly appreciate the time you’ve taken to share your feedback. It’s reassuring to hear you feel leadership is stepping up to support employees during this time of crisis. Even if we don’t have all the answers, we are prioritizing frequent communication, and early steps, like recommending all employees work from home, is one way we are doing our part to slow the spread. Also, we appreciate your feedback regarding “fire drills” and we will reiterate the importance of prioritization to help improve this. As for the communications, you can rest assured; we will keep them flowing.

3.0

Mar 13, 2020

Overall good

Purchasing assistant

Recommend

CEO approval

Business Outlook

Pros

Nice ambiance and good place to work

Cons

work life balance not maintains sometimes

Diligent Response

6y

Thank you for taking the time to share your experience with us. Our friendly and supportive culture is one that sets us apart – and we are glad you feel the same! Our work environment is fast-paced, and we understand your concerns about work-life balance. While we encourage our team members to take time away from work, we know the day-to-day pressure can make that tough. We will continue to reiterate to our managers to make work-life balance a priority. We truly believe that makes us better people and better team members!

Viewing 757 - 759 of 852 Reviews

Jobs at Diligent

Advisory Specialist I, FedRAMP

Senior Product Manager

Customer Success Manager II

Business Representative Representative

Diligent

Diligent reviews

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Great company to work

Routine fire drills are a pain - until you realize you're gotten really good at crisis response when it matters

Overall good

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