Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Diligent?

49% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (24) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Manager (12) , Customer Success Manager (CSM) (11) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and has a lot of potential" ((in 73 reviews)); "great people and a compelling environment" ((in 63 reviews)); "Great benefits like our healthcare plan and annual recharge week!!" ((in 53 reviews)); "Great community and colleagues" ((in 34 reviews)); "Work life balance is great" ((in 30 reviews))

What are the cons of working at Diligent according to real employee reviews?

"Poor management, neglect of employees’ well being" ((in 45 reviews)); "Poor leadership always overseas and disconnected from the region" ((in 30 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 20 reviews)); "No career progression unless you become a managers favorite." ((in 16 reviews)); "Senior management are aloof, detached from the worker,s and have unrealistic understanding of what is actually going on" ((in 10 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What are the top reviewed Diligent locations?

New York , Washington , Charlotte , San Francisco , Saint Charles , Baltimore , Chicago , Arlington , Brookfield , Gibsonville , Austin , Dallas , Houston , Santa Barbara , Seattle , Overland Park , Fort Meade , Sarasota , Charleston , Atlanta , Budapest

Diligent reviews

3.0

49% would recommend to a friend

(852 total reviews)

Brian Stafford

52% approve of CEO

43% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.1

Work/Life balance

3.0

Compensation and benefits

2.9

Culture & values

2.8

Career opportunities

2.7

Senior management

Diligent has an employee rating of 3.0 out of 5 stars, based on 852 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

852 reviews

2.0

Jan 23, 2020

low salaries

Technical support specialist

Recommend

CEO approval

Business Outlook

Pros

challenging product ensures professional growth

Cons

low salaries for support, very low bonus, people feel underpaid and are leaving

Diligent Response

6y

We appreciate you taking the time to share your review. No matter how hard it may be to hear, we are grateful when team members flag opportunities for improvement or areas we should double down on for professional growth. We are passionate about the ability to offer our teams challenging and rewarding opportunities. When it comes to compensation, we do our best to stay current with both regional and skill-based industry trends to ensure we remain competitive. However, we will take your comments into consideration and encourage you to raise your feedback directly with your manager or HR business partner. We thank you for your ongoing contributions at Diligent and look forward to the chance to improve the employee experience.

4.0

Jan 13, 2020

Software development

Software engineer

Recommend

CEO approval

Business Outlook

Pros

good working envinornment and friendly working with colleague

Cons

tide deadline and often need overtime shift, also request new task half way down the road

Diligent Response

6y

Thank you for sharing your experience. We are proud of the collaborative culture and supportive work environment brings out the best in our employees. We do acknowledge there can be tight deadlines and shifts in strategy – which comes along with our ambitious and exciting growth. We are a fast-paced company and rely heavily on the talent of our teams to meet our strategic objectives. Thank you for your part in our success. We wish you all the best in your ongoing journey with Diligent! - Avigail Dadone, Chief People Officer

5.0

Dec 13, 2019

Great company and great work life balance

It specialist

Recommend

CEO approval

Business Outlook

Pros

I don't quite understand the recent animosity, sure we're growing fast and plenty of new faces with some policy changes. And no, this is not a 'fake review' by HR, I actually work in technology. At the heart of it all, we have very good people and teammates. Senior management does not micromanage which is a PLUS, we get the job done! With the adoption of unlimited PTO, it is on par with many other technology startups in the city. At the end of the day, isn't that what work is all about? Achieving goals while doing a good job with a strong team.

Cons

Snack bar could be better compared with other larger tech firms in the city. Health insurance could be cheaper

Diligent Response

6y

Thank you for taking the time to share your feedback. Diligent is proud to prioritize autonomy of work, balance with life outside of work and our culture is one that thrives on teamwork and achievement. Along with most companies, we try to balance the generosity of health insurance coverage with cost the very best we can, but we will keep working on this. Point taken about the snacks as well! - Chief People Officer, Avigail Dadone

Viewing 760 - 762 of 852 Reviews

Jobs at Diligent

Advisory Specialist I, FedRAMP

Senior Product Manager

Customer Success Manager II

Sales Development Representative I

Diligent

Diligent reviews

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low salaries

Software development

Great company and great work life balance

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