Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Diligent?

49% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (36) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (25) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Customer Success Manager (CSM) (12) , Manager (12) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Director (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and has a lot of potential" ((in 79 reviews)); "great people and a compelling environment" ((in 71 reviews)); "Great benefit package" ((in 47 reviews)); "Great community and colleagues" ((in 37 reviews)); "Great team with occasional fun events out" ((in 36 reviews))

What are the cons of working at Diligent according to real employee reviews?

"Poor management, neglect of employees’ well being" ((in 44 reviews)); "After some senior leadership exits and the reorg" ((in 31 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 24 reviews)); "No career progression unless you become a managers favorite." ((in 14 reviews)); "Senior management are aloof, detached from the worker,s and have unrealistic understanding of what is actually going on" ((in 11 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What are the top reviewed Diligent locations?

New York , Washington , Charlotte , San Francisco , Saint Charles , Baltimore , Chicago , Arlington , Brookfield , Gibsonville , Austin , Dallas , Houston , Santa Barbara , Seattle , Overland Park , Fort Meade , Sarasota , Charleston , Atlanta , Budapest

Diligent reviews

3.0

49% would recommend to a friend

(102 total reviews)

Brian Stafford

50% approve of CEO

43% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.1

Work/Life balance

3.0

Compensation and benefits

2.9

Culture & values

2.8

Career opportunities

2.7

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

102 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Sep 1, 2021

Too much uncertainty

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible work environment Good coworkers Decent compensation (for now)

Cons

No room for growth A lot of uncertainty You have to jump through hoops to get an anwser on even the simplest thing No one has the tools to do their job and then management asks where the revenue is Acquiring companies too soon and too frequently to make it beneficial

Diligent Response

4y

Thank you for sharing. We’re glad you appreciated a number of aspects of our exciting culture, including our talented team, flexibility, and our total rewards. We know how hard change and uncertainty can be, which is why we’ve made every effort to communicate internally with transparency and clarity. The strategic acquisitions you mention are just some of the ways we’re continuing to position Diligent as the industry leader as we evolve to better serve our clients. We are also as focused as ever on empowering our teams – making sure every individual has what they need to thrive and succeed. Thank you again for your feedback, and best of luck with your next step. - Avigail Dadone, Chief People Officer

2.0

Aug 26, 2021

Diligent

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

good product and great SE team

Cons

absent management, "fast paced" (were making this up as we go), constantly changing commission structure, having to fight for what you are owed. no clear promotional path

Diligent Response

4y

We appreciate the feedback, and we’re glad to hear you value our client offerings and your teammates. We’re sorry to hear your other points. We certainly feel that working at Diligent offers a unique opportunity to enjoy a fast-paced, dynamic culture, while being part of a team executing on a long-term strategic vision to help organizations achieve truly great things. We never want to feel there is more we can be doing to support colleagues in understanding their career pathways. Please feel free to reach out to your manager, me or any other member of the leadership team, or anyone with whom you feel comfortable speaking; you can also email us anonymously at HRconfidential@diligent.com. Thank you for being part of Diligent! - Avigail Dadone, Chief People Officer

3.0

Aug 24, 2021

Review

Account manager

Recommend

CEO approval

Business Outlook

Pros

good salary. nice people to work with.

Cons

poor decion-making process, no clear career track

Diligent Response

4y

Thanks for your submission – it’s great to hear you value our people and our total rewards. We’re sorry to hear your other feedback, and want to better understand your perspective. Please email us anonymously at HRconfidential@diligent.com so we can be more responsive to your specific concerns. Thank you again. - Avigail Dadone, Chief People Officer

Viewing 79 - 81 of 102 Reviews

Jobs at Diligent

Business Representative Representative

Sales Development Representative

Senior Director, Talent Acquisition

Senior Director, Talent Acquisition

Advisory Specialist I, FedRAMP

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Too much uncertainty

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