Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Diligent?

50% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.2 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (24) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Manager (12) , Customer Success Manager (CSM) (11) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and has a lot of potential" ((in 73 reviews)); "great people and a compelling environment" ((in 60 reviews)); "Great benefits like our healthcare plan and annual recharge week!!" ((in 48 reviews)); "Team is great, that's it" ((in 39 reviews)); "Great community and colleagues" ((in 34 reviews))

What are the cons of working at Diligent according to real employee reviews?

"Poor management, neglect of employees’ well being" ((in 45 reviews)); "Poor leadership always overseas and disconnected from the region" ((in 31 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 25 reviews)); "No career progression unless you become a managers favorite." ((in 13 reviews)); "Senior management are aloof, detached from the worker,s and have unrealistic understanding of what is actually going on" ((in 10 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What Diligent locations have received the highest employee ratings?

Saint Charles , San Francisco , Charlotte , Washington , New York

Diligent reviews

3.1

50% would recommend to a friend

(852 total reviews)

Brian Stafford

53% approve of CEO

44% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.2

Work/Life balance

3.1

Compensation and benefits

2.9

Culture & values

2.8

Senior management

2.8

Career opportunities

Diligent has an employee rating of 3.1 out of 5 stars, based on 852 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Diligent employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

852 reviews

4.0

Feb 6, 2021

Great!

Customer success

Recommend

CEO approval

Business Outlook

Pros

Fantastic people to work alongside. I learnt alot in my time at Diligent.

Cons

There's not many I can think of.

Diligent Response

5y

We appreciate the positive feedback and your acknowledgment of your time with Diligent. It’s not a surprise to hear that you loved working alongside great people at Diligent, as we are grateful every day for the incredible team we have globally. And as for gaining learning and knowledge, that is one of the most exciting things about being part of our journey. We are always offering our teams the opportunity to challenge themselves and grow in a successful and thriving business environment. Thank you again! – Avigail Dadone, Chief People Officer

5.0

Jan 20, 2021

Great Place to Work

Software support engineer

Recommend

CEO approval

Business Outlook

Pros

Great Team, Great vibe and big on work life balance

Cons

Hard to share ideas. For US focused

Diligent Response

5y

It is wonderful to read your encouraging review. Our colleagues and culture are second to none. We work hard and support employees to succeed in their professional and personal lives. We always welcome candid feedback and we appreciate your honesty in suggesting more face-to-face communication and additional avenues for sharing ideas. We are a super global organization with outstanding team members and the success of our business depends on the creativity and innovation of our team, so we’re always looking to better facilitate formal and informal conversation. Thank you for sharing your thoughts with us. - Avigail Dadone, Chief People Officer

4.0

Jan 15, 2021

Good

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I found that there were Good working teams

Cons

There was a High workload

Diligent Response

5y

We are pleased that your experience with our collaborative and team-driven culture was positive. Our workplace is fast-paced, and we work hard, but we are also dedicated to celebrating the success of our teams and ensuring colleagues have the flexibility they need work-life balance—and we have fun along the way! We appreciate your time and honest feedback. - Avigail Dadone, Chief People Officer

Viewing 841 - 843 of 852 Reviews

Jobs at Diligent

Business Development Representative I

Advisory Specialist I, FedRAMP

Customer Success Manager II

Business Representative Representative I

Diligent

Diligent reviews

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