Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Diligent?

50% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.2 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (24) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Manager (12) , Customer Success Manager (CSM) (11) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and has a lot of potential" ((in 73 reviews)); "great people and a compelling environment" ((in 60 reviews)); "Great benefits like our healthcare plan and annual recharge week!!" ((in 48 reviews)); "Team is great, that's it" ((in 39 reviews)); "Great community and colleagues" ((in 34 reviews))

What are the cons of working at Diligent according to real employee reviews?

"Poor management, neglect of employees’ well being" ((in 45 reviews)); "Poor leadership always overseas and disconnected from the region" ((in 31 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 25 reviews)); "No career progression unless you become a managers favorite." ((in 13 reviews)); "Senior management are aloof, detached from the worker,s and have unrealistic understanding of what is actually going on" ((in 10 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What Diligent locations have received the highest employee ratings?

Saint Charles , San Francisco , Charlotte , Washington , New York

Diligent reviews

3.1

50% would recommend to a friend

(852 total reviews)

Brian Stafford

53% approve of CEO

44% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.2

Work/Life balance

3.1

Compensation and benefits

2.9

Culture & values

2.8

Senior management

2.8

Career opportunities

Diligent has an employee rating of 3.1 out of 5 stars, based on 852 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Diligent employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

852 reviews

3.0

Mar 13, 2020

Overall good

Purchasing assistant

Recommend

CEO approval

Business Outlook

Pros

Nice ambiance and good place to work

Cons

work life balance not maintains sometimes

Diligent Response

6y

Thank you for taking the time to share your experience with us. Our friendly and supportive culture is one that sets us apart – and we are glad you feel the same! Our work environment is fast-paced, and we understand your concerns about work-life balance. While we encourage our team members to take time away from work, we know the day-to-day pressure can make that tough. We will continue to reiterate to our managers to make work-life balance a priority. We truly believe that makes us better people and better team members!

4.0

Nov 22, 2019

Good company to work for

Anonymous

Recommend

CEO approval

Business Outlook

Pros

Nice offices, work in London which is a great space but have travelled to NY office and it's a nice space there too. Good team environment, social events, christmas/summer party are good and held in nice locations. Interesting changes with the product, good investment in product in marketing, acquisition growth - if you like change. Good salaries.

Cons

Communication could be improved between regions, spend more time having phone calls and meetings than just emailing to ensure everyone is on the same page.

Diligent Response

6y

It’s wonderful to hear you’ve enjoyed your time at Diligent. We make it a priority to create an environment of hard work that is rewarding and fun. Our investment in product and brand took center stage in 2019 with the launch of modern governance and we are pleased you found it to be a positive experience. We hear you about improving communications across regions. It’s an area we are working on as our company continues its fast-paced, global growth. - Avigail Dadone, Chief People Officer

5.0

Jan 16, 2019

Company review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good environment, knowledge sharing, supportive

Cons

No appraisal even after good performance.

Viewing 847 - 849 of 852 Reviews

Jobs at Diligent

Business Development Representative I

Advisory Specialist I, FedRAMP

Customer Success Manager II

Business Representative Representative I

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