Does Diligent pay their employees well?

According to anonymously submitted Glassdoor reviews, Diligent employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Diligent. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Diligent?

50% of Diligent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Diligent 3.2 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Diligent?

Sales Development Representative (SDR) (40) , Software Engineer (35) , Customer Success Manager (32) , Regional Sales Director (26) , Customer Support Specialist (24) , Senior Software Engineer (23) , Research Analyst (21) , Sales (20) , Account Executive (14) , Manager (12) , Customer Success Manager (CSM) (11) , Analyst (9) , Customer Success (9) , Business Development Representative (BDR) (8) , Marketing (8)

What are the pros of working at Diligent according to real employee reviews?

"Great culture and has a lot of potential" ((in 73 reviews)); "great people and a compelling environment" ((in 60 reviews)); "Great benefits like our healthcare plan and annual recharge week!!" ((in 48 reviews)); "Team is great, that's it" ((in 39 reviews)); "Great community and colleagues" ((in 34 reviews))

What are the cons of working at Diligent according to real employee reviews?

"Poor management, neglect of employees’ well being" ((in 45 reviews)); "Poor leadership always overseas and disconnected from the region" ((in 31 reviews)); "There's no point in reporting bad managers because they will figure out how to turn it back on you." ((in 25 reviews)); "No career progression unless you become a managers favorite." ((in 13 reviews)); "Senior management are aloof, detached from the worker,s and have unrealistic understanding of what is actually going on" ((in 10 reviews))

What are employees saying about Diligent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Diligent layoffs and their outlook for job security at Diligent in 2026.

What Diligent locations have received the highest employee ratings?

Saint Charles , San Francisco , Charlotte , Washington , New York

Diligent reviews

3.1

50% would recommend to a friend

(852 total reviews)

Brian Stafford

53% approve of CEO

44% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.2

Work/Life balance

3.1

Compensation and benefits

2.9

Culture & values

2.8

Senior management

2.8

Career opportunities

Diligent has an employee rating of 3.1 out of 5 stars, based on 852 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Diligent employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

852 reviews

1.0

Jan 29, 2026

Toxic toxic management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Diligent has some of the smartest and hardworking team members.

Cons

Unfortunately the senior leadership has completely ruined all of the long tenured employees morale. Teams are told that they are doing horribly despite amazing sales results. Senior leaders don’t know what they want and are at the whim of the CEO or board leaving employees with whiplash and extreme burnout. HR does not care and instead of listening just gets rid of employees who complain.

1.0

Jun 8, 2017

Trying to take down my previous review? I don't think so

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

lol Diligent was trying to take my previous review down here in Glassdoor. At least they try something, thats a pro

Cons

Bunch of no skilled snakes and buttkissers. Dishonest in the worst kind of way. No growth. Only way to move up is kissing up to higher ups

1.0

Aug 3, 2017

Contracted PMO Team left in the dark, intentionally.

Systems administrator

Recommend

CEO approval

Business Outlook

Pros

Could really be a great place to work if the organization stopped ignoring the incompetence of Directors and Managers.

Cons

Diligent hired implemented a new process to track projects, resources and progress within multiple departments. Several teams decided to cancel or falsely report projects as complete to keep them off the radar as progress is reported weekly to stakeholders. Several departments, decided to use their own project tracking cloud solution for projects canceled and active to circumvent the established project reporting and accountability process. Further, teams were directed to meet weekly prior to reporting to reporting project updates and ordered that absolutely under no cicrumstances are any status reports to be submitted without prior authorization. This controlled the flow of information to the team responsible for tracking projects and resources as well as the information received and reported to stakeholders. When a team member questioned this practice, all of that team members projects were put back onto the project tracker and reported as grossly overdue.

Viewing 19 - 21 of 852 Reviews

Jobs at Diligent

Business Development Representative I

Advisory Specialist I, FedRAMP

Customer Success Manager II

Business Representative Representative I

Diligent

Diligent reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Toxic toxic management

Trying to take down my previous review? I don't think so

Contracted PMO Team left in the dark, intentionally.

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