Diligent reviews

3.1

50% would recommend to a friend

(852 total reviews)

Brian Stafford

53% approve of CEO

44% positive business outlook

Diligent has an employee rating of 3.1 out of 5 stars, based on 852 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Diligent employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

852 reviews
4.0
May 13, 2016

Chaotic.

Recommend
CEO approval
Business Outlook

Pros

Worked with the latest technology. Great, smart, engaged people. Nice machines and open space plan. Located in Uptown Charlotte. Lots of perks like free snacks, soda, and often lunches and parties.

Cons

Management never seemed focused on what they wanted out of the software. Requirements changed very, very often and when delivered they were rarely thought through.

1.0
Dec 28, 2022
Recommend
CEO approval
Business Outlook

Pros

It depends on who you ask, some Hungary / India teammates may love the org, and rightfully so, because all the talent is moved there now.

Cons

Ever since the CEO started the pet project of relocating talent to overseas two years ago, the company has been in shambles. Job security is at near zero, morale is all time low, talented people all left and now senior leaders are also leaving. Just in 2022 alone there was the departure of CFO, Chief Product Officer and multiple VP level. The remaining people either cannot find other jobs, or feel too comfortable and wish to 'coast'. How can an organization succeed when the bread and butter of your talent all have one foot out the door?

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Diligent Response
3y
Thank you for taking the time to share your thoughts. We’re sorry to hear your feedback, and it sounds like there is more we could do to support you. We are a rapidly expanding company with ambitious goals, and we recognize how much change we’ve undergone in the past several years. Following acquisitions and other major transitions, there is natural turnover that often occurs at all levels of the organization. For those who leave voluntarily, we’re continuously learning and working to improve our offerings and our culture across our locations. That said, we are also excited to see a number of former colleagues return to Diligent! Regardless, we understand that losing colleagues and leaders can be difficult, no matter how they depart the business. Any decisions related to talent are not made lightly—we deeply value our team members, their expertise and their commitment to serving our clients. As we continue to grow and scale our team, we are also investing in extensive onboarding, training and enablement to equip our employees for success and retain talent across all levels of the organization. Our goal is to build upon a supportive culture within our teams and empower our employees to serve our clients optimally. We’re creating something new and ambitious, and we have enormous expectations for what our team can accomplish. We may not always get it right, but we strive to learn as we grow and get closer to our exciting goals. We truly appreciate your feedback and will take it into consideration going forward. If you have specific ideas on how we can improve in this area, I’d encourage you to speak with your manager or email hrconfidential@diligent.com. Thank you again for sharing your thoughts and for your hard work at Diligent. - Avigail Dadone, Chief People Officer
3.0
Feb 13, 2022

Outdated tech in Steele subsidiary

Recommend
CEO approval
Business Outlook

Pros

Great coworkers. Reasonable deadlines. Remote work. Unlimited PTO

Cons

Most of the products are ancient legacy apps. The code quality is atrocious, mostly written by inexperienced juniors or contractors who don't care. You will be doing 90% support development. Scrambling to fix production bugs and triaging a constant stream of support tickets.

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Diligent Response
4y
Thank you for sharing your perspective. We are glad to hear that, among other things, you have enjoyed Diligent’s collaborative culture and benefits. That said, we are sorry to hear that it sounds like you do not feel as supported as you should be. Building a unified platform for our clients that can deliver our best-in-class products at scale is critical to our ability to drive even greater impact for our clients – which in turn, benefits our company and all our team. We would love to hear your ideas on how we can improve and better support you – please speak with your manager if you have not already, or with your ELT member or HR. If you prefer, you can also reach out to us confidentially at HRconfidential@diligent.com. - Avigail Dadone, Chief People Officer
Viewing 22 - 24 of 852 Reviews

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