Diligent reviews

3.0

48% would recommend to a friend

(855 total reviews)

Brian Stafford

51% approve of CEO

42% positive business outlook

Diligent has an employee rating of 3.0 out of 5 stars, based on 855 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Diligent employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

855 reviews
1.0
Jan 17, 2022

Steady decline

Recommend
CEO approval
Business Outlook

Pros

There were some really nice and decent people working there, which was the main reason why things didn't go downhill as fast as they should have

Cons

Management was blind to the issues that they created and totally deluded on how long it took to learn the products and provide quality support. The workload was ridiculous and they went about things totally the wrong way by not hiring enough and making workloads worse

avatar
Diligent Response
4y
Thanks for sharing your thoughts with us. We certainly agree that people are one of the top things what make Diligent so special and are glad to hear you enjoyed working with your team. We hear your other feedback, and as we grow and strive to create the greatest impact possible for our clients, we know how important it is that all our people succeed in their roles. That’s why one of our top priorities continues to be investing in training and enablement, including around our expanding solution set, and hiring as fast we can. We hope that you shared your concerns with your manager, your leaders, or with HR while you were here. Thank you for your contributions to Diligent, and we wish you luck with your next opportunity. - Avigail Dadone, Chief People Officer
1.0
Jun 29, 2023

Disgusting culture of bullying! Stay away!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

NONE. You will be lied to every step of the way.

Cons

Revenue obsessed management with questionable work ethics. Sales staff are borderline bullied and harassed by the yet ever changing management structure, favoritism is rife. Too many middle managers who are useless, inexperienced and have no clue. Their solution is to manage people out instead of solving problems. Encourage staff to harass clients and prospects with ridiculous discounts to get any amount of money into this increasingly failing organization. Was once a great place to work. Ruining the reputation of your sales staff in the process and making false promises to clients that you cannot deliver on.

1.0
Mar 30, 2026
Recommend
CEO approval
Business Outlook

Pros

In its current state, I cannot highlight any positive aspects of the company.

Cons

The company has completely abandoned its former “employee-first” and well-being values. What remains is a pressure-driven, exploitative environment where employees are expected to absorb the consequences of poor leadership decisions. Within engineering, decisions are rarely based on logic, data, or realistic planning. Instead, internal politics, personal agendas, and lobbying dominate. Success depends far more on who you know and how well you can navigate the political landscape than on actual competence or contribution. The culture has deteriorated into a classic blaming environment. Collaboration is minimal, accountability is avoided, and individuals or teams are quick to shift responsibility elsewhere to protect themselves. This creates a toxic atmosphere where trust is low and morale continues to decline. There are serious organizational and leadership issues. Senior leadership appears disconnected, reactive, and often lacks the competence required to lead effectively. Rather than taking ownership, responsibility is consistently pushed downward, leaving teams to deal with the fallout. There is a clear sense of panic at the top. Strategic direction feels uncertain, priorities shift frequently, and decisions often appear driven by short-term pressure rather than long-term thinking. This instability directly impacts employees, who are expected to continuously adapt without clarity or support. The gap between the company’s public image and internal reality is massive. The values and culture promoted on platforms like LinkedIn are not reflected in day-to-day operations. What is marketed externally feels more like branding than truth. Overall, this is not an environment I would recommend to anyone looking for a stable, respectful, or sustainable workplace. Burnout is not the exception here—it is the natural outcome.

Viewing 277 - 279 of 855 Reviews

Glassdoor has 933 Diligent reviews submitted anonymously by Diligent employees. Read employee reviews and ratings on Glassdoor to decide if Diligent is right for you.