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      Dillard's

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      Dillard's reviews

      2.9

      40% would recommend to a friend

      (8,360 total reviews)
      avatar

      Bill Dillard II

      47% approve of CEO

      38% positive business outlook

      Ratings by category

      3.1

      Diversity & inclusion

      3.1

      Compensation and benefits

      2.7

      Career opportunities

      2.6

      Culture & values

      2.4

      Work/Life balance

      2.4

      Senior management

      Dillard's has an employee rating of 2.9 out of 5 stars, based on 8,360 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dillard's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      2.0
      Dec 20, 2012

      Just so-so

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good discount, access to new clothing before customers, some fun co-workers

      Cons

      Impossible sales goals. You're expected to follow people around and encourage them to spend more and more, then push them to apply for a credit card. If you don't like that type of environment, this is not for you. There were some employees who were extremely aggressive and move in on a customer you were working with and then "steal" them. Those couple people were the only ones who met their sales goals.

      2.0
      Dec 17, 2012

      Dillard's Area Sales Management Program

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Brand representative support. Attention from the buyers. Most of the buyers were courteous and engaging. Received a lot of feedback. Hands-on in interpreting sales and associate performance, inventory levels, and manpower. Definitely a plus for business-minded individuals who want to further his/her career in retail. Generous employee discount.

      Cons

      There was no autonomy in making management decisions which confused associates. Managers were no longer permitted or limited in making minor changes, received unwanted associate transfers, and manager training was not sufficient. Limited technology implementation. Sales per Hour (SPH) is hard to achieve when so many duties are imposed on the associates (sell, merchandise, stock, markdowns). Frequent and sometimes unnecessary corporate visits which detracted from the sales and pending work. (Average of 2 per month, the most experienced was 4 in one month). No work/life balance for managers. Excess of 60+ hour work-weeks. Frequent six-day work weeks.

      2.0
      Dec 17, 2012

      Horrible experience

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The discount was good. Made some friends.

      Cons

      Lots of backstabbing, management was poor. Employees are not treated fair. Quotas were too high with little store traffic, so if you do not make your quota they will cut your pay and eventually fire you. Promise to promote but will come up with excuses why you can't be promoted. After working here I never want to work retail again!

      Viewing 8230 - 8232 of 8,360 Reviews
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      ReviewsDillard's reviews

      Glassdoor has 8,513 Dillard's reviews submitted anonymously by Dillard's employees. Read employee reviews and ratings on Glassdoor to decide if Dillard's is right for you.