Does Dillard's pay their employees well?

According to anonymously submitted Glassdoor reviews, Dillard's employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Dillard's. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Dillard's?

40% of Dillard's employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dillard's 2.4 out of 5 for work life balance, 2.6 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Dillard's?

Sales Associate (2572) , Retail Sales Associate (336) , ASM (Area Sales Manager) (312) , Beauty Advisor (250) , Business Manager (146) , Sales Specialist (105) , Sales Manager (102) , Selling Business Manager (89) , Cosmetics Counter Manager (84) , Sales (83) , Customer Service Representative (68) , Cosmetics Sales Associate (65) , Manager (58) , Women Shoes Sales Associate (57) , Dock Worker (56)

What are the pros of working at Dillard's according to real employee reviews?

"And Great people that work with your school schedule for those that are part time." ((in 298 reviews)); "Great coworkers if you know how to handle your self under pressure and learn to set aside sales from friendship." ((in 222 reviews)); "Good benefits and will move you around the store to different departments when you prove yourself." ((in 204 reviews)); "STarting pay was good but quickly can change" ((in 146 reviews)); "Speaking specifically for guest services/customer service; flexible scheduling which is great for college students." ((in 90 reviews))

What are the cons of working at Dillard's according to real employee reviews?

"poor management and hard to balance work&life" ((in 903 reviews)); "Managers are rude and lazy" ((in 345 reviews)); "Hours are long and schedules do not come out in time to make appointments or plans" ((in 226 reviews)); "The pay starts of decent but when you don't meet your sales goals you can get a pay cut or fired." ((in 182 reviews)); "Everything no work life balance and wants you to force a sale onto a customer and fires you if you don’t" ((in 166 reviews))

What are employees saying about Dillard's layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dillard's layoffs and their outlook for job security at Dillard's in 2026.

What are the top reviewed Dillard's locations?

Little Rock , Houston , Dallas , Atlanta , San Antonio , Austin , Oklahoma City , Fort Worth , Memphis , Tampa , Jacksonville , Saint Louis , Cincinnati , Tulsa , Orlando , Las Vegas , Scottsdale , Arlington , Phoenix , Albuquerque , El Paso , Nashville , Tucson , Kansas City , Louisville , Fayetteville , Gilbert , Charlotte , Norman , Lubbock

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Dillard's

Dillard's reviews

2.9

40% would recommend to a friend

(8,359 total reviews)

Bill Dillard II

47% approve of CEO

38% positive business outlook

Ratings by category

3.1

Diversity & inclusion

3.1

Compensation and benefits

2.7

Career opportunities

2.6

Culture & values

2.4

Work/Life balance

2.4

Senior management

Dillard's has an employee rating of 2.9 out of 5 stars, based on 8,359 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dillard's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

2.0

Sep 24, 2012

Un friendly, A lot of pressure, Paycuts, little advancement

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great products, If the products doesn't sell, they are quickly can be replaced.

Cons

horrible traning for associates and management. un reasonable goals and expectations, A lot of threaths. Pay cuts if not achive SPH for sales associates. Easily getting demoted and fired.

3.0

Sep 16, 2012

Dillards environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Relatively flexible hours, dependent on department working in.

Cons

Had to make hours to stay in good standing, could be hard due to time of season.

3.0

Sep 16, 2012

Dillard's is pretty much terrible.

Cosmetics associate

Recommend

CEO approval

Business Outlook

Pros

The discount is awesome..however if you get the actual Dillard's card to use your discount it sucks because the interest rate is like the discount at the end of the month, so only spend what you know you can pay immediately. You get to meet a lot of new people, most of them nice but it is retail so enough said (especially if you in cosmetics like I was). If your in cosmetics..pay is great! If it weren't for all the gratis and freebies/ experience I got from Dillard's, I would have given it 2 stars instead of 3

Cons

commission is hard to get! Goals are almost unrealistic, yet they hire people left and right making it even harder to meet goals!! The pressure is insane, and extremely stressful! There is usually extreme favoritism also, managers have their favorites in the store and the head store manager has his favorites too. Usually the "sharks" the ones that sell like crazy and will step on anyone to get even the smallest 5$ sale.

Viewing 8239 - 8241 of 8,359 Reviews

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Jobs at Dillard's