Dillard's reviews

2.9

40% would recommend to a friend

(8,359 total reviews)
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Bill Dillard II

47% approve of CEO

38% positive business outlook

Dillard's has an employee rating of 2.9 out of 5 stars, based on 8,359 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dillard's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Sep 15, 2012

College Grads Beware....

Recommend
CEO approval
Business Outlook

Pros

-I have worked with some great people -New managers receive a week of vacation in their first year

Cons

- Very low pay for a new college grad - Because Dillards does not have an HR department, you as a manager are responsible for HR as well as you department. - Work most weekends, alot of night shifts, and many times you are expected to come in on your days off. - You are expected to be mobile. This is a big deal to dillards. I have witnessed many demotions of sales managers back to associates because they didn't want to move to another location, state, exc. -motivating sales associates is very difficult. Associates are expected to sell a certain amount per hour regardless of economic conditions or anything else. If they do not maintain this amount they will receive a pay cut and or termination. Because of this, associates often neglect cleaning the department because they are focused on sales. Resentment brews between associates who actually work and those who only sell. It is impossible to control as a manager. You are forced to "drink the kool aid" and enforce company policies even though it is clearly wrong. -Many Dillards do not have security due to many lawsuits that hired cops went through in the past. Because of this managers are the security. We are expected to stop shoplifters and take back our merchandise. If we do not we face a loss of inventory which we are personally held accountable for. -

4.0
Sep 6, 2012

I love my job at Dillard's

Recommend
CEO approval
Business Outlook

Pros

Great upper management in the store, and at the district level. Also, excellent training if you take advantage of it.

Cons

You work in retail, so you have no weekends!

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