Dillard's reviews

2.9

40% would recommend to a friend

(8,359 total reviews)
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Bill Dillard II

47% approve of CEO

38% positive business outlook

Dillard's has an employee rating of 2.9 out of 5 stars, based on 8,359 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dillard's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Sep 5, 2012

Definition of Tyranny

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The turnover is so heavy that all you have to do to get a job there is show up and look half way decent -- oh, and it helps to be white or Asian.

Cons

Inexperienced and uneducated managers in top levels of store management who react to here-say and tattling as if it were documented and observed fact. Regional managers encourage store managers to use threats and screaming to instill fear in employees. Stores are grossly understaffed. Training amounts to trial by fire. Antiquated, unreliable computer system. Rampant racism in regard to policy enforcement. Employees are made to feel guilty for taking required breaks, scheduled days off, and planned vacations. At the same time, putting in extra hours will get you no where but exhausted. You will have to be able to put up with a lot of abuse in order to stay for any length of time. Stockholm syndrome.

2.0
Aug 27, 2012
Recommend
CEO approval
Business Outlook

Pros

Visual Merchandising is a great area, for people with an eye & attention to detail. Ability to work in a large store & contribute in a different area daily are a couple of the positives of working for a department store like Dillard's.

Cons

I can only speak for the management side of things. But as a salaried employee, it is difficult to set limits on the number of hours you work.

2.0
Aug 21, 2012

Frustrating

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

diverse employees that leads to an interesting work place

Cons

Little concern for employees, low pay, long hours that include working almost every day for the weeks leading into Christmas with very little compensation and grouchy employees during the most important season of the year

Viewing 8245 - 8247 of 8,359 Reviews

Glassdoor has 8,512 Dillard's reviews submitted anonymously by Dillard's employees. Read employee reviews and ratings on Glassdoor to decide if Dillard's is right for you.