Does Dillard's pay their employees well?

According to anonymously submitted Glassdoor reviews, Dillard's employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Dillard's. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Dillard's?

40% of Dillard's employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dillard's 2.4 out of 5 for work life balance, 2.6 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Dillard's?

Sales Associate (2572) , Retail Sales Associate (336) , ASM (Area Sales Manager) (312) , Beauty Advisor (250) , Business Manager (146) , Sales Specialist (105) , Sales Manager (102) , Selling Business Manager (89) , Cosmetics Counter Manager (84) , Sales (83) , Customer Service Representative (68) , Cosmetics Sales Associate (65) , Manager (58) , Women Shoes Sales Associate (57) , Dock Worker (56)

What are the pros of working at Dillard's according to real employee reviews?

"And Great people that work with your school schedule for those that are part time." ((in 298 reviews)); "Great coworkers if you know how to handle your self under pressure and learn to set aside sales from friendship." ((in 222 reviews)); "Good benefits and will move you around the store to different departments when you prove yourself." ((in 204 reviews)); "STarting pay was good but quickly can change" ((in 146 reviews)); "Speaking specifically for guest services/customer service; flexible scheduling which is great for college students." ((in 90 reviews))

What are the cons of working at Dillard's according to real employee reviews?

"poor management and hard to balance work&life" ((in 903 reviews)); "Managers are rude and lazy" ((in 345 reviews)); "Hours are long and schedules do not come out in time to make appointments or plans" ((in 226 reviews)); "The pay starts of decent but when you don't meet your sales goals you can get a pay cut or fired." ((in 182 reviews)); "Everything no work life balance and wants you to force a sale onto a customer and fires you if you don’t" ((in 166 reviews))

What are employees saying about Dillard's layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dillard's layoffs and their outlook for job security at Dillard's in 2026.

What are the top reviewed Dillard's locations?

Little Rock , Houston , Dallas , Atlanta , San Antonio , Austin , Oklahoma City , Fort Worth , Memphis , Tampa , Jacksonville , Saint Louis , Cincinnati , Tulsa , Orlando , Las Vegas , Scottsdale , Arlington , Phoenix , Albuquerque , El Paso , Nashville , Tucson , Kansas City , Louisville , Fayetteville , Gilbert , Charlotte , Norman , Lubbock

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Dillard's

Dillard's reviews

2.9

40% would recommend to a friend

(8,359 total reviews)

Bill Dillard II

47% approve of CEO

38% positive business outlook

Ratings by category

3.1

Diversity & inclusion

3.1

Compensation and benefits

2.7

Career opportunities

2.6

Culture & values

2.4

Work/Life balance

2.4

Senior management

Dillard's has an employee rating of 2.9 out of 5 stars, based on 8,359 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dillard's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

1.0

Aug 19, 2012

The harder you work the less you are noticed...

Asm (area sales manager)

Recommend

CEO approval

Business Outlook

Pros

The only pro at this company is the employee discount. The increase in stock price is very beneficial but highly unlikely that it will stay at that current price in the future.

Cons

There are plenty of cons at this company; health benefits, salary, hours, lack of training, lack career opportunities, development of staff/management, lack of support, inconsistent review process, lack of pay increases, lack of communication and lack of morale. Favoritism is highly noticeable in each store and through promotions. Promotions are not based on performance, education, experience and development. Each store store manager is inconsistent in following company policy and training.

1.0

Aug 17, 2012

Stressful!

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Not many pros. Mostly a paycheck until I'm hired by a better company. I also have a few nice coworkers, but Dillard's SPH makes in nearly impossible to trust each other.

Cons

The sales goals creates a very stressful, negative work environment. Also the meager medical benefits are VERY expensive. I earn $10/hr and pay $124/wk to insure myself and my spouse. That's the LEAST expensive package and the coverage is terrible. Then of course there are the terrible hours that are in all retail jobs. If you are considering a job with Dillard's, I would suggest you only accept a position if you are VERY desperate.

3.0

Aug 12, 2012

ok if you have to work in retail

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

most managers are easy going

Cons

long hours and retail floor always a mess

Viewing 8248 - 8250 of 8,359 Reviews

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Dock And Housekeeping