Does Dillard's pay their employees well?

According to anonymously submitted Glassdoor reviews, Dillard's employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Dillard's. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Dillard's?

40% of Dillard's employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dillard's 2.4 out of 5 for work life balance, 2.6 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Dillard's?

Sales Associate (2572) , Retail Sales Associate (336) , ASM (Area Sales Manager) (312) , Beauty Advisor (250) , Business Manager (146) , Sales Specialist (105) , Sales Manager (102) , Selling Business Manager (89) , Cosmetics Counter Manager (84) , Sales (83) , Customer Service Representative (68) , Cosmetics Sales Associate (65) , Manager (58) , Women Shoes Sales Associate (57) , Dock Worker (56)

What are the pros of working at Dillard's according to real employee reviews?

"And Great people that work with your school schedule for those that are part time." ((in 298 reviews)); "Great coworkers if you know how to handle your self under pressure and learn to set aside sales from friendship." ((in 222 reviews)); "Good benefits and will move you around the store to different departments when you prove yourself." ((in 204 reviews)); "STarting pay was good but quickly can change" ((in 146 reviews)); "Speaking specifically for guest services/customer service; flexible scheduling which is great for college students." ((in 90 reviews))

What are the cons of working at Dillard's according to real employee reviews?

"poor management and hard to balance work&life" ((in 903 reviews)); "Managers are rude and lazy" ((in 345 reviews)); "Hours are long and schedules do not come out in time to make appointments or plans" ((in 226 reviews)); "The pay starts of decent but when you don't meet your sales goals you can get a pay cut or fired." ((in 182 reviews)); "Everything no work life balance and wants you to force a sale onto a customer and fires you if you don’t" ((in 166 reviews))

What are employees saying about Dillard's layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dillard's layoffs and their outlook for job security at Dillard's in 2026.

What are the top reviewed Dillard's locations?

Little Rock , Houston , Dallas , Atlanta , San Antonio , Austin , Oklahoma City , Fort Worth , Memphis , Tampa , Jacksonville , Saint Louis , Cincinnati , Tulsa , Orlando , Las Vegas , Scottsdale , Arlington , Phoenix , Albuquerque , El Paso , Nashville , Tucson , Kansas City , Louisville , Fayetteville , Gilbert , Charlotte , Norman , Lubbock

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Dillard's

Dillard's reviews

2.9

40% would recommend to a friend

(8,359 total reviews)

Bill Dillard II

47% approve of CEO

38% positive business outlook

Ratings by category

3.1

Diversity & inclusion

3.1

Compensation and benefits

2.7

Career opportunities

2.6

Culture & values

2.4

Work/Life balance

2.4

Senior management

Dillard's has an employee rating of 2.9 out of 5 stars, based on 8,359 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dillard's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

2.0

Aug 7, 2012

Was constantly lied to, they were so dishonest.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pay was decent. But beware of pay cuts should you not meet your quota.

Cons

Some of the rudest people I've ever worked for. I was constantly lied to and taken advantage of by managers, made to pick up messes they themselves created and then yelled at if I didn't do it fast enough. When i tried to stick up fot myself I was calles too sensitive and a liar. Promotions and raises given out not to those who worked hard and deserved them but who had the highest sales numbers. Lying to customers was encouraged, anything to get a sale or to open their bogus credit card. Dishonesty was their policy.

1.0

Jul 26, 2012

It's Retail

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The salary offered is okay to start but you will never get a raise. The work is not hard but the stores are slow because Dillard's will never advertise.

Cons

Most people get fired or quit because the Sales per hour goals are unreachable. The store has no business. The company makes you sign up for a Dillard's card to get your discount. Way to go Mr. Dillard. what a good business sense to make money off your employees in interest because you can't get people into your store. There was no training. I was just thrown onto the floor and expected to sell. I didn't even know where to park or how to clock in much less the register. Middle management is horrible.

2.0

Jul 2, 2012

Dillards....

Sales associate

Recommend

CEO approval

Business Outlook

Pros

The pay and coworkers are really good.

Cons

You get really bad hours. Don't always get days you need off. It's boring.

Viewing 8251 - 8253 of 8,359 Reviews

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Dock And Housekeeping

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Dock And Housekeeping