Dillard's reviews

2.9

40% would recommend to a friend

(8,359 total reviews)
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Bill Dillard II

47% approve of CEO

38% positive business outlook

Dillard's has an employee rating of 2.9 out of 5 stars, based on 8,359 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dillard's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Dec 27, 2010

Employees were treated unfairly.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Store discount is reasonable and co-workers are helpful.

Cons

Employees treated poorly, difficultly going in and out of store on days off, high demands with little compensation.

2.0
Dec 15, 2010
Recommend
CEO approval
Business Outlook

Pros

It's a good job for someone to work part time or for a young adult who has no children.

Cons

They get new employees by offering a very competitive hourly wage... between 9 and 10/hr. They then give a daily quota that is almost impossible to reach, and if you consistently fail to meet the quota, they give you a PAY CUT of a full dollar an hour. It is unfair because they assign their employees to sections that are within the department. For example, in the men's department, there are 5 sections: Big & Tall, Polo, denim (Coogi, Enyce, etc), suits, and contemporary (perry ellis, liz claiborne, etc). At my store, there wasn't much business because the prices are too expensive. The section that got the most traffic was Polo. The lady who worked in Polo consistently got pay raises while the rest of us were getting pay cuts, and pressure to sell more, even though there were no customers and little effort from managers or marketing to bring them in.

1.0
Dec 3, 2010
Recommend
CEO approval
Business Outlook

Pros

Quality merchandise and nice employees. You get to be creative by setting up visual displays and merchandising the departments.

Cons

Long long hours, only one weekend a month off, and if you are management you will basically have no life because you will spend all of your time at Dillard's. Store managers can be extremely mean and unproffesional. It seems like the more rude you are the higher you will go within the company. High stress if you are a manager, esp. if there is a visit coming up. Lack of training for managers and employees. Employee pay cuts.

Viewing 8317 - 8319 of 8,359 Reviews

Glassdoor has 8,512 Dillard's reviews submitted anonymously by Dillard's employees. Read employee reviews and ratings on Glassdoor to decide if Dillard's is right for you.