Dillard's reviews

2.9

40% would recommend to a friend

(8,359 total reviews)
avatar

Bill Dillard II

47% approve of CEO

38% positive business outlook

Dillard's has an employee rating of 2.9 out of 5 stars, based on 8,359 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dillard's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
5.0
May 14, 2009
Recommend
CEO approval
Business Outlook

Pros

The social aspect. You get to know other co-workers and they become like a "work-family"

Cons

You must maintain a quota of sales. People selling shoes made commission, but none of the other departments did. If you are fortunate enough to sell more expensive items such as handbags, your quota will always be up to par. Other departments struggle to make their sales goals. The training program is long and intensive. You must work in every department for training.

2.0
May 12, 2009
Recommend
CEO approval
Business Outlook

Pros

If there is business you can get pretty good commission.

Cons

Cut throat environment, not much respect, pay cuts, and termination if goal not met in 6-8 months and it doesn't matter if you've been there 20+ years.

1.0
May 12, 2009
Recommend
CEO approval
Business Outlook

Pros

The starting pay for this position is higher than anyone else in retail is willing to offer. You either get $9 or $10 to start with and that pay can't be decreased for six months. You can also earn a raise starting with your three month review and each subsequent review period if you meet your sales goals.

Cons

What they don't tell you is that they will cut your pay by ten percent every three months starting with your six month view if you don't make your sales goals. These goals are not based on current market conditions or even on how well they believe the company will do but on what the sales were the previous year. There's no adjustment for recessions like the one we're having right now, and they'll randomly increase it without telling you. Even if you do get a raise on your next review, it won't take you back up to your starting pay because that would just make too much sense. They also expect you to shove credit cards down the customers' throats, and if you don't they'll write you up and eventually fire you. Or they'll fire you for missing your sales goals, not taking any bag you bring into the store up to customer service to have securtiy tape placed on it, or just because they have issues balancing the budget and you and everyone else is expendable.

Viewing 8335 - 8337 of 8,359 Reviews

Glassdoor has 8,512 Dillard's reviews submitted anonymously by Dillard's employees. Read employee reviews and ratings on Glassdoor to decide if Dillard's is right for you.