Does Dillard's pay their employees well?

According to anonymously submitted Glassdoor reviews, Dillard's employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Dillard's. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Dillard's?

40% of Dillard's employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dillard's 2.4 out of 5 for work life balance, 2.6 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Dillard's?

Sales Associate (2572) , Retail Sales Associate (336) , ASM (Area Sales Manager) (312) , Beauty Advisor (250) , Business Manager (146) , Sales Specialist (105) , Sales Manager (102) , Selling Business Manager (89) , Cosmetics Counter Manager (84) , Sales (83) , Customer Service Representative (68) , Cosmetics Sales Associate (65) , Manager (58) , Women Shoes Sales Associate (57) , Dock Worker (56)

What are the pros of working at Dillard's according to real employee reviews?

"And Great people that work with your school schedule for those that are part time." ((in 287 reviews)); "The pay is ok and sometimes your coworkers may be nice" ((in 221 reviews)); "Good benefits and will move you around the store to different departments when you prove yourself." ((in 202 reviews)); "STarting pay was good but quickly can change" ((in 140 reviews)); "Speaking specifically for guest services/customer service; flexible scheduling which is great for college students." ((in 88 reviews))

What are the cons of working at Dillard's according to real employee reviews?

"poor management and hard to balance work&life" ((in 895 reviews)); "I once had a good manager and things went smoothly for everyone and our store was thriving." ((in 350 reviews)); "Hours are long and schedules do not come out in time to make appointments or plans" ((in 236 reviews)); "It's difficult to maintain your sales goal and you can get a pay cut..." ((in 170 reviews)); "Everything no work life balance and wants you to force a sale onto a customer and fires you if you don’t" ((in 165 reviews))

What are employees saying about Dillard's layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dillard's layoffs and their outlook for job security at Dillard's in 2026.

What are the top reviewed Dillard's locations?

Little Rock , Houston , Dallas , Atlanta , San Antonio , Austin , Oklahoma City , Fort Worth , Memphis , Tampa , Jacksonville , Saint Louis , Cincinnati , Tulsa , Orlando , Las Vegas , Scottsdale , Arlington , Phoenix , Albuquerque , El Paso , Nashville , Tucson , Kansas City , Louisville , Fayetteville , Gilbert , Charlotte , Norman , Lubbock

Dillard's reviews

2.9

40% would recommend to a friend

(8,359 total reviews)

Bill Dillard II

47% approve of CEO

38% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Dillard's has an employee rating of 2.9 out of 5 stars, based on 8,359 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dillard's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews

2.0

Jan 15, 2009

Good if you like a restricting, traditional work environment

Intern

Recommend

CEO approval

Business Outlook

Pros

Pay better than other retailers (for interns at least), they have locations everywhere so you probably wont have to pay for housing, most of the people that work there are nice.

Cons

A lot of bureaucracy and a lack of creativity, atmosphere is very grey, most people are working there because they have too and managers are working for retirement, lack of communication between regional and store managers leads to a lot of problems and confusion, overall not very challenging for a university student.

3.0

Dec 5, 2008

If you can get people to do what you want, its a job for you!

Juniors sales associate

Recommend

CEO approval

Business Outlook

Pros

They don;t do background checks, so i guess if your like a felon or something theyl'll probably hire you.. though i wasn't and they paid higher than allot of other places. Catching people who would steal lol you don't get any reward or anything but its just funny hearing these crazy stories from shoplifters trying to talk their way out of trouble.

Cons

Getting people to open Dillards cards is a pain! Mgmt. pushes you to do it, trying to be nice about it at first but if you don't they make you go to these Sunday classes early in the morning that teach ways to get people to open an account. The thing is though that most of these people don't to open it cause of the high intrest. As well as the fact that i worked in the Juniors Depatment, so most of my customers couldn't open one if they wanted to. It was kind of boring, weekdays went by slow but weekends sped by because it was busy...keeping track of all the people who try and steal was a pain sometimes.

2.0

Nov 29, 2008

Reward your employees and they will reward you.

Assistant buyer

Recommend

CEO approval

Business Outlook

Pros

It is a small company and senior sanagement is accessible. The buying position encompases both the buying and planning functions, so there is a great sense of ownership over the business you run. Store visits are frequently requested, so that you have the ability to see your product as well as build a relationship with the people who sell it.

Cons

There is no set training, and no training classes are offered on a regular basis. There is no sense of community within Dillards, and Dillard's doesn't support any personal development for it's employees. Dillard's doesn't have an education reimbursement program. Dillard's has a low pay rate, and poor benifits. They have necessary store visits once per month, and every Saturday durring the Holiday season, and no Holiday bonus is given.

Viewing 8344 - 8346 of 8,359 Reviews

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Jobs at Dillard's

Windows Server Administrator

Technical Support Analyst

Technical Support Analyst

Technical Support Analyst

Dillard's

Dillard's reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good if you like a restricting, traditional work environment

If you can get people to do what you want, its a job for you!

Reward your employees and they will reward you.

Top companies for "Compensation and Benefits" near you

Jobs at Dillard's