Pros
Helping customers can be a fun, enjoyable process. Great if you need a short-term job to tie you over. Easy to get in the door.
Cons
Long shifts on your feet can be tiring, especially considering associates are expected to dress fashionably--fashionable women's shoes are not comfortable for all day standing. Employee discount is not great. There seems to be greater loyalty to customers than employees. The system seems built for employee turnover, not invested long-term careers of employees. Don't plan on moving up from sales associate. Associates are not paid on commission but still expected to make a target number in sales. The system inherently creates competition between associates that hinders camaraderie and teamwork. Target sales are unreasonably high. Competitive co-workers were unpleasant to work with and often caused additional work for others--there is minimal accountability to management for any work other than sales (i.e. folding, tidying dressing rooms). My coworkers reported unkind treatment from management relating to handling their personal health needs (hypoglycemia, needing a moment to sit down).