Pros
The pay is good, fun to help and work with customers, work well with school hours, fun coworkers, and the discount is nice (25% off everything, even already reduced items.)
Cons
Where to begin. They made it seem like a great job with easy raises and awesome benefits, but I was lied to about getting my birthday off with pay, vacation time, etc. management will make up reasons to fire you if they don't like you. My associate friend was fired because they accused her of stealing money at a training which first off is impossible to do, and they have zero proof. Another friend had an illness where she would have to miss work a couple times a month. She told them about I when she got hired on and showed doctors notes every time and they accused her of faking the illness and fired her. Management is awful. They don't care about employees at ALL, they just care about making money. A lot of weekend and night hours, including Sunday's. If you don't make your ridiculous sales goals, they can dock your pay, which adds a lot of stress. Because there were sales goals, the employees in my department did not get along because they accused each other of stealing sales. Customers don't respond well to pushy sales associates desperate to get sales. Got in trouble multiple times for selling a customer the product I thought would be best for them, instead of most expensive product. Can NEVER get days off that you want, especially if it's a weekend trip or something. And shift trades rarely go through. Overworked/stressed out department managers take stress out on employees. I've gone home many days crying because of that. It is hard to ask questions, they seem annoyed if you have a question about anything. They expect you to know it all. Training is very vague, especially register training. Upper management (Store and Assistant Store managers) never addressed employee concerns.
