Dillard's reviews

2.9

40% would recommend to a friend

(8,359 total reviews)
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Bill Dillard II

47% approve of CEO

38% positive business outlook

Dillard's has an employee rating of 2.9 out of 5 stars, based on 8,359 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dillard's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Dec 4, 2025

Abusive company

Recommend
CEO approval
Business Outlook

Pros

The job was fine when I first started. I contributed a lot to their buisness. Their 401k was decent but you don’t get it for a year. I made less then average pay an hour for a high stress job.

Cons

Toxic work environment. Does not care about you or your health. You can be on top one month and the next you’re disposal if you don’t fit the Dillards mold. They don’t believe in health they instill fear into people for calling out sick that people come to work sick and it spreads to others. I never received any sort of direction or training so they literally do not have floor trainers. Inside theft is a huge problem they choose to do nothing about. They prefer to not deal with issues and always turn a blind eye after reports have been made. Work issues were never addressed. When you speak out about anything you’re less like-able and management doesn’t want to deal with any issues head on. One of the worst experiences of my life. No chance of growth and promotions are hard to get depending on who you are. They love to call the store a family and that’s usually a sign to run. I would not advise anyone to work here unless you want to not be or feel appreciated and know that you’re disposable at any time. Gaslighting was also very common. The health insurance options are terrible and very expensive. 100$ a week. No work life balance.

Viewing 133 - 135 of 8,359 Reviews

Glassdoor has 8,512 Dillard's reviews submitted anonymously by Dillard's employees. Read employee reviews and ratings on Glassdoor to decide if Dillard's is right for you.