Dillard's reviews

2.9

40% would recommend to a friend

(8,360 total reviews)
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Bill Dillard II

47% approve of CEO

38% positive business outlook

Dillard's has an employee rating of 2.9 out of 5 stars, based on 8,360 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dillard's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
4.0
Nov 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Bonus based on sales monthly

Cons

Days are long. Not much time for family

1.0
Nov 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Received wonderful gratis from vendors, Access to new products.

Cons

Store-level management was not great. Frustrating commission structure involving multiple teams within the department.

3.0
Nov 16, 2025

It's ok but stressful

Recommend
CEO approval
Business Outlook

Pros

Meet nice customers and some coworkers, can be a decent hourly wage. Discount is nice if you work more than 20 hours.

Cons

No employee discount if you work less than 20 hours/week, new employee training is minimal and other employees are expected to do it, SPH is impossibly high and you can be fired for not making sales goals. SPH creates too much competition and fights over sales; customers notice the tension. Required to download app on phone to be used for contacting and advertising. Shoe dept works on commission and during slow months it's easy to go into deficit and not get one.

Viewing 142 - 144 of 8,360 Reviews

Glassdoor has 8,513 Dillard's reviews submitted anonymously by Dillard's employees. Read employee reviews and ratings on Glassdoor to decide if Dillard's is right for you.