Dillard's reviews

2.9

40% would recommend to a friend

(8,361 total reviews)
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Bill Dillard II

47% approve of CEO

38% positive business outlook

Dillard's has an employee rating of 2.9 out of 5 stars, based on 8,361 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dillard's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
3.0
Nov 16, 2025

It's ok but stressful

Recommend
CEO approval
Business Outlook

Pros

Meet nice customers and some coworkers, can be a decent hourly wage. Discount is nice if you work more than 20 hours.

Cons

No employee discount if you work less than 20 hours/week, new employee training is minimal and other employees are expected to do it, SPH is impossibly high and you can be fired for not making sales goals. SPH creates too much competition and fights over sales; customers notice the tension. Required to download app on phone to be used for contacting and advertising. Shoe dept works on commission and during slow months it's easy to go into deficit and not get one.

1.0
Nov 16, 2025
Recommend
CEO approval
Business Outlook

Pros

The only pro is having some great co workers.

Cons

They consistently hire the same type of young, lazy person and do not hold them accountable the same way they hold the older, “other type”. Absolutely no work life balance and absolutely no respect given to the “worker bees”, while all managers….ALL of them hide in their offices. Non stop employees walking out and quitting, catch a clue!!!!!

4.0
Nov 16, 2025

Loved the job

Recommend
CEO approval
Business Outlook

Pros

I loved the job working in children’s shoes. Helping the customers find shoes for their kids and occasionally for adults was very enjoyable. I enjoyed everything about the actual job. Most store employees were very nice.

Cons

Not cool the way they hang employees’ jobs on the line if you don’t get enough credit apps each week.

Viewing 145 - 147 of 8,361 Reviews

Glassdoor has 8,514 Dillard's reviews submitted anonymously by Dillard's employees. Read employee reviews and ratings on Glassdoor to decide if Dillard's is right for you.