Is Din Tai Fung a good company to work for?

Din Tai Fung has an overall rating of 3.6 out of 5, based on over 980 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 60% of employees would recommend working at Din Tai Fung to a friend and 59% have a positive outlook for the business. The best reviews about Din Tai Fung have been left by employees working as Server/Waiter , Server/Bartender and Cashier .

Does Din Tai Fung pay their employees well?

According to anonymously submitted Glassdoor reviews, Din Tai Fung employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Din Tai Fung. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Din Tai Fung?

60% of Din Tai Fung employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Din Tai Fung 3.3 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Din Tai Fung?

Server (130) , Food Runner (64) , Server/Waiter (61) , Hostess (58) , Greeter (57) , Host (37) , Busser/Runner (33) , Cashier (26) , Server/Bartender (15) , Manager (14) , Busser (12) , Host/Hostess (11) , Barista (10) , Waitress (10) , Cashier/Greeter (9)

What are the pros of working at Din Tai Fung according to real employee reviews?

"The pay is good and I always feel the money is worth the hard work." ((in 205 reviews)); "Coworkers And team work are great" ((in 93 reviews)); "Money is good and average $24 with tip share" ((in 75 reviews)); "Benefits were good and you get union protection" ((in 28 reviews)); "the tips and people were great" ((in 27 reviews))

What are the cons of working at Din Tai Fung according to real employee reviews?

"bad management and treated as just another number." ((in 119 reviews)); "Managers have attitude." ((in 58 reviews)); "Management culture at certain locations is based on favoritism." ((in 33 reviews)); "Long hours and very tiring" ((in 26 reviews)); "Way too strict for a restaurant gig in terms of rules and dress codes and time off" ((in 15 reviews))

What are the top reviewed Din Tai Fung locations?

Seattle , Costa Mesa , Arcadia , San Diego , Glendale , Santa Clara , Torrance , Los Angeles , Bellevue , Century City , La Jolla , San Jose , New York , Tigard , Tukwila , Portland , Santa Anita , Las Vegas , Anaheim , Irvine , Del Amo , Scottsdale , Houston , San Antonio , Culver City , Orange , Santa Ana , Santa Clarita , Santa Monica , Temple City

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Din Tai Fung

Din Tai Fung reviews

3.6

60% would recommend to a friend

(955 total reviews)

Albert Yang

72% approve of CEO

59% positive business outlook

Ratings by category

3.7

Culture & values

3.7

Diversity & inclusion

3.7

Compensation and benefits

3.5

Career opportunities

3.3

Work/Life balance

3.2

Senior management

Din Tai Fung has an employee rating of 3.6 out of 5 stars, based on 955 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Din Tai Fung employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

955 reviews

4.0

Apr 18, 2024

Din Tai Fung

Cashier/greeter

Recommend

CEO approval

Business Outlook

Pros

The managers are understanding, and coworkers are enjoyable to work with.

Cons

It can get pretty overwhelming at times when other departments aren't fulfilling their duties, or your team isn't on top of what they should be doing.

3.0

Nov 5, 2023

Management going downhill

Server

Recommend

CEO approval

Business Outlook

Pros

Pay is good and all of the employees are young and friends with each other. Lots of opportunity to grow and pay is good

Cons

Toxic on so many levels. Management and certain people on the lead team lack leadership skills and empathy. They hold high standards for their employees but don’t support you the way they say they do.

2.0

Oct 17, 2023

does not care about employees

Server

Recommend

CEO approval

Business Outlook

Pros

coworkers make it a lot more enjoyable to work. 2 items are 50% off if you buy it during your shift

Cons

biggest downside of working here is that we regularly get parties of 6+ (im talking 8-16 people almost everyday) because families and large friend groups dine in and there is NO automatic gratuity… the bill can be $600 and the guests have the option to leave nothing. even if we get $0, we still have to tip out front of house 6% of our sales so we’re basically paying to serve people. it’s ridiculous. i’ve taken care of a 12 top before and their bill was $700 and they left me $50. so i really only got $8 from that table. din tai fung always preaches about the “guest experience” and apparently adding a tip ruins that for them. they dont care how it affects their staff. i wouldn’t mind it as much but dtf expects us to bend over backwards for our guests and we get nothing out of it. funny how din tai fung wants to have a fine dining image but their clientele is people who eat hundreds of dollars worth of food but cant afford to tip. this isn’t a grievance exclusive to me. all of my coworkers complain about this.

Viewing 40 - 42 of 955 Reviews

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