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      Directive

      Engaged Employer

      Directive reviews

      2.8

      33% would recommend to a friend

      (151 total reviews)
      avatar

      Garrett Mehrguth

      36% approve of CEO

      30% positive business outlook

      Ratings by demographic groups

      Directive has an employee rating of 2.8 out of 5 stars, based on 151 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Directive employee rating is 25% below average for employers within the Media & Communication industry (3.7 stars).

      Reviews by job title

      151 reviews
      3.0
      May 7, 2024

      B2B SaaS Marketing is a Beast

      Senior account strategist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote flexibility Standard senior salary + benefits Coworkers are some of the best in the biz

      Cons

      Overworking strategists knowingly and willingly with expected turnaround times the same day in some cases. Transition process is fundamentally flawed and causes undue stress and higher workloads. Review process is fundamentally flawed - at best i felt like a stand-in for the next person to get thrown on the account. There was no performance matrix, no career development, no mention of salary increase at certain milestones which felt an underdeveloped.

      avatar
      Directive Response
      2y
      Like you, we also believe Directive is truly blessed with employees who are the very best in the business at what they do. Thank you for being a part of that, and for the work you did while you were here. We also know that workload management is critical to keeping our team balanced and delivering the high quality of work they’re capable of, and our clients expect. For that reason we maintain strict guidelines for when, and how many, accounts can be assigned to an employee. Thank you as well for your feedback on our review process, and I’m sorry if our system while you were here did not meet your expectations. Our People Operations team is working to overhaul our entire performance management system, including performance reviews, in the back half of this year. Although our current system is functional, we believe we can do better and are working to make those improvements. We wish you all the best, and thank you for your time and feedback.
      1.0
      May 6, 2024

      Welcome to the Grindhouse

      Strategist
      Recommend
      CEO approval
      Business Outlook

      Pros

      - "unlimited vacation" - Nice, smart people to work with - Healthcare is a nice positive - Revolving door of strategists/managers so you'll constantly get to meet new people

      Cons

      - You will be overworked to death, burnout factory. Garrett mentions "work work balance" consistently in office hours with some odd sense of pride that work is the end-all-be-all for your life - Little to no resources, Garrett laid off all our specialist support and increased all the SoWs so much that you need to work 50 hours a week in order to stay afloat. Where is the help??? We are all drowning - Completely unprofessional attitudes from executives, it starts from the top down. I've personally witnessed the CEO belittling the team and managers to the point that it was downright abusive - Sexual harassment from Garrett that was swept under the rug. No amount of "fighting the narrative" can fix your poor actions and the way you treat your employees - Processes change all the time & more things get added on to your plate. - You'll have to get used "figuring it out!" since Garrett doesn't like "processes" or educating the team. The CEO has little respect for any of his employees because in his mind "everything can be done in 5 minutes" or he is the "only one who can do it right" - No career opportunities or training. Very little support for managers - Constantly changing SoWs with little guidance on how to get all the things done

      avatar
      Directive Response
      2y
      Working at a digital marketing agency can lead to burnout, especially when you’re as driven and ambitious as our team is at Directive. We try to avoid that outcome, by capping the maximum number of clients an employee can simultaneously work with, and by monitoring workloads and utilization every week. But despite that, we also recognize that in a rapidly growing, service-driven agency, there can be times of increased work that may disrupt work-life balance. We care about the well-being of all of our employees and are always working on solutions to provide better support and resources to our teams. We also take the respect of our employees very seriously, and believe no one should ever feel belittled, taken for granted, or abused. As the Head of People Operations, I assure you my team and I have never received a complaint of sexual harassment about a member of our executive team. And if we ever did, my team and I would investigate the matter fully. I am always available if you would like to discuss any of this further, or you can reach out to a member of my team.
      1.0
      May 3, 2024

      Should've trusted reviews 2/5

      Senior paid media strategist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits "Unlimited Vacay" Nice team/coworkers

      Cons

      No real support/resources or structure for continued growth Many on the team have requested additional support for months, but management just expects people to overwork Lack of diversity -- especially when it comes to upper management

      Viewing 46 - 48 of 151 Reviews
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      ReviewsDirective reviews

      Glassdoor has 164 Directive reviews submitted anonymously by Directive employees. Read employee reviews and ratings on Glassdoor to decide if Directive is right for you.