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      4.0

      68% would recommend to a friend

      (5,192 total reviews)
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      Michael Shepherd

      65% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      Discover has an employee rating of 4.0 out of 5 stars, based on 5,192 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      5K reviews
      2.0
      Apr 7, 2015

      If you have no other choice for a paycheck

      Collections representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits start on day one. Pretty much always hiring, like most call centers.

      Cons

      High turnover because its a call center, and call centers are terrible to work at. I would only recommend if you have no other place to work and need a paycheck...the only reason I worked there as long as I did was trying to find a lasting job somewhere else.

      1.0
      Apr 6, 2015

      You always are told it's too good to be true....well it is

      Senior account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay paid time off from beginning

      Cons

      Customers are very irate because you have to push promotions and ask them personal questions that we have no business asking, very stressful, management hardly shows appreciation....or is even there. They change things without telling the agents actually taking calls, they are very bias in call listening, no real order total chaos, your hired as m-f one weekend a month and end up only getting one weekend OFF

      Viewing 4627 - 4629 of 5,192 Reviews
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      Glassdoor has 5,603 Discover reviews submitted anonymously by Discover employees. Read employee reviews and ratings on Glassdoor to decide if Discover is right for you.