DocGo reviews

4.2

80% would recommend to a friend

(963 total reviews)
avatar

Lee Bienstock

86% approve of CEO

79% positive business outlook

DocGo has an employee rating of 4.2 out of 5 stars, based on 963 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The DocGo employee rating is 22% above average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

963 reviews
2.0
Jun 11, 2017
Recommend
CEO approval
Business Outlook

Pros

-Provides the paid experience necessary to apply for local 911 services.

Cons

- No communication with management. They seem to just make decisions and implement them without prior consulting or communicating with employees. -iPad based PCR's leave a lot to be desired. No chargers in the rigs and dependent on a constant data connection to get anything done. Communication with dispatch based in New York is done through a chat app. -No radios put crew in unnecessary danger when communicating while driving or in an emergent situation. Also no communications redundancy exists with the current iPad system. -Health insurance is overpriced. $280 is a lot to ask for employees making $13/hr -Uniforms are too casual. As professional emergency medical technicians, the causal uniforms reflect negatively on how the public perceive our skills and knowledge. -The name sounds unprofessional. From the general public to the nurse staff at hospitals, people joke about the grammatically incorrect name. -No straight answers from management. We are just as much in the dark about goings on in the company as someone on the outside.

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DocGo Response
8y
Thank you for your feedback. While the business is growing rapidly, management is always available for employees to voice concerns and to get feedback. We put an emphasis on clear lines of communication, and encourage you to reach out to your Station Supervisor or management to discuss your concerns directly. In our company, which is a technologically advanced organization, we’ve replaced two way radios with iPads as our form of communication. As for uniforms, a traditional para military uniform is very effective for crews responding to emergency 911 calls. In the non-emergency world, the traditional attire can be intimidating and scary for the patient. For this reason, we’ve opted for a more casual appearance to reduce anxiety and promote a more “relaxed vibe” in an industry that is generally the opposite of relaxed. Our HR teams work tirelessly to provide employees with the most affordable plans with the best coverage available to protect you and your families. All our EMTs are offered continuous education and training programs to improve their skills and ensure patients are provided only the best of care. Operations are changing, for the better, and we appreciate you riding the tides of change with us. At the end of the day, our goal is the same. We’ll take your feedback and make the company even better. P.S. We like our name.
5.0
Jun 1, 2017

Working together to improve the ambulance industry

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working with highly talented people across the organization Clear aim to improve the lives and opportunities for EMTs and putting EMTs first Using technology to solve problems Listen to feedback and work to find solutions Open and collaborative working environment

Cons

Need to embrace change and put in effort to succeed. This is rewarded.

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DocGo Response
8y
Thanks for leaving us a review. We're glad we see eye to eye in improving the lives of EMTs. Where there's opportunity, theres growth!
4.0
May 12, 2017

Super fast paced organization

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Super fast paced organization with a lot of bright people, energy and enthusiasm. Get ready to rollup your sleeves and dig in. Must like working for a startup or you probably won’t last here.

Cons

Be ready to put some hours in on weekends

Viewing 949 - 951 of 963 Reviews

Glassdoor has 1,017 DocGo reviews submitted anonymously by DocGo employees. Read employee reviews and ratings on Glassdoor to decide if DocGo is right for you.