Docusign reviews

3.6

62% would recommend to a friend

(3,640 total reviews)
avatar

Allan Thygesen

59% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,640 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Mar 12, 2024
Recommend
CEO approval
Business Outlook

Pros

- Base salary is on the medium/high range for similar companies - Tech stack is all the best (salesforce, slack, Google, etc) - Reputable company/ household name - Great benefits

Cons

- New CEO has implemented very unpopular changes such as returning to office. Docusign's product appeal is being able to "sign agreements anywhere, digitally" but they don't trust their employees to be able to work from anywhere. Which is funny because DocuSign peaked while everyone was remote. - Layoffs are the norm - DocuSign has probably grown as much as it can. It blew up during the pandemic but now the cost is just too hard to justify to prospects who don't need DocuSign as much as they use to - Your experience here is determined by your manager. I had 3 managers - 2 of whom I liked and respected. But one of them was the worst micromanager I have ever worked with. I was a top performer but she made me dread logging on to work every single day. - GOOD LUCK trying to get promoted. After the layoffs, getting promoted is nearly impossible.

2.0
Mar 11, 2024

Accountability for managers needed

Recommend
CEO approval
Business Outlook

Pros

Benefits Helpful enviornment Innovation Decent compensation

Cons

Communication is poor Inexperienced managers running teams Product is behind as other competitors are stepping their game up in providing a better UI, AI and other automative tools Lacking documentation for real use case scenarios

2.0
Mar 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Great product to sell Ok on compensation (not good not great) Flexible working

Cons

Somehow DocuSign still has not figured out how to collect the money it is owed from its customers. It allows for customers to access the platform without ever having paid for their plan. Then when they don't pay, they will be sent to collections after a year. Oh yeah! Then when they go to collections, that money that DocuSign is missing from the customer, they will come back to the account executive who originally sold the deal, and take it from their compensation on future deals.

Viewing 655 - 657 of 3,640 Reviews

Glassdoor has 4,187 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.