Dollar Tree Operations Manager reviews

2.1

4% would recommend to a friend

(75 total reviews)

Michael C. Creedon Jr.

Not enough data to show CEO approval

17% positive business outlook

Manager Operations employees have rated Dollar Tree with 2.1 out of 5 stars, based on 75 company reviews on Glassdoor. This indicates that most Manager Operations professionals have an average working experience there. Dollar Tree is rated 41% below average by Manager Operations professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

75 reviews
5.0
Mar 14, 2018

Operations Manager

Recommend
CEO approval
Business Outlook

Pros

Flexibility and room for growth

Cons

Mandatory holidays and high turnover rate for cashiers

1.0
Feb 15, 2018
Recommend
CEO approval
Business Outlook

Pros

It was close to home

Cons

They lied and told me I would get 20-25 hours per week when I interviewed. I was hired as a part time operations manager. They said they could only pay me $10 an hour and my hours were never stable. One week I had 17 hours, One week it was less than 14 hours. Then, 19.5 hours... then 22, then 16 . There is only one cashier and one manager scheduled at a time. So even though I should have been able to take a break (and was told to clock out for one) I was still required to work through my “break” ringing as back up, providing change, doing bill checks, entering my manager # at the register for exchanges, quantities, and price adjustments & helping customers who wanted me to call other dollar trees for them, walk them over to isles to find things, check in the back for things... the list goes on. Before I knew it, my “break” was over. The store was constantly trashed because there simply isn’t enough employees to keep on top of all the work. I was coming in nightly and straightening ridiculous messes, damaging out broken/stolen items with packaging left behind, putting things back in the correct isles, only to find it was even worse the following day. There is a “go back station” where damages, and items left in the wrong isles are placed for sorting, going back out on the floor, or disposing of. This station was a nightmare always. all of the baskets would be full, 2-3 shopping carts over flowing, plus baskets on the floor, and cardboard boxes full of stuff. You could barely walk back there without tripping. The other managers were lazy and would leave spoiled food they found — such as thawed frozen fish, rotten blocks of cheese, thawed frozen asparagus, leaking milk, and they’d just pile more damages on top of it until the whole area smelled horrible. I was damaging out items one night, and the putrid juice from the thawed out items leaked on me. It smelled disgusting. The workload they expect from you in the limited amount of hours they’re willing to provide you, along with the laughable pay that couldn’t even fund a high schoolers weekend mall trips made this the worst job I ever had. You are entrusted with so much and you are paid garbage, treated like a workhorse, and if another manager doesn’t feel like coming in, you are scheduled at their will— especially on weekends. I literally worked every single weekend Friday-Sunday at one point and when I asked for at least one set day off on the weekend, they threatened to fire me altogether. Steer clear!

3.0
Dec 24, 2017

Moving up

Recommend
CEO approval
Business Outlook

Pros

Good environment Knowledgeable senior leadership Strong growth

Cons

Employees promoted based on tenure and not job knowledge Focus on hourly employees is high, no attention given to salaried employees Focus on liberal environment vs. following state/federal laws hindering progress

Viewing 67 - 69 of 75 Reviews

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