Dollar Tree reviews

2.8

34% would recommend to a friend

(9,823 total reviews)

Michael C. Creedon Jr.

35% approve of CEO

33% positive business outlook

Dollar Tree has an employee rating of 2.8 out of 5 stars, based on 9,823 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dollar Tree employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Jul 12, 2015

Do Not Recommend

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly co-workers and 99% of the customers are great.

Cons

I'm a former office manager who took this position because I simply couldn't find anything suitable and some work is better than no work. I was hired as a cashier and yes I do work the register and all the responsibilities that are required to keep the front end in excellent condition. It does not end there however. You are also expected to stock the sales floor while running back and forth from wherever you are sent trying to keep an eye on your register. It's more then a bit difficult trying to see a cash register when you are in an aisle that is around the corner or at the back of the store. I do not have x-ray vision. The customers get upset, rightfully so, because they do not see anyone to check them out. I now have to deal with either an angry customer or an angry manager who is under the impression that there are two of me working. The customers are not just angry because of the situation at the register, there are boxes and U-boats all over the store waiting to be put up. Our customers are complaining more and more about having to wade through and move things to get to the shelves which are bare. There is no one to put stock out as our stockers are scheduled for one day a week. The store is run with the bare minimum of 2 employees per shift. How do you expect to get anything done when the manager is either lazy or has paperwork that needs to be done and a cashier who is supposed to be checking out customers? There is also the matter of scheduling. I do not have a problem with this being part-time as I am fortunate enough to be able to work only part-time at this point. What I do not like is showing up for work and being told there are not enough hours and getting sent home. A phone call would go a long way in that situation. A phone call would also go a long way when after printing out the schedule for the week there are sudden changes! There is nothing like looking at your schedule one day and the next you are suddenly working on a day you didn't know about. The schedule is either reprinted in the middle/end of the week or they just pencil you in without bothering to ask. Being part-time does not mean I can just drop something else I had planned.

2.0
Jul 11, 2015

Logistics Analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a stable company which shows only signs of continued growth. Ex. Dollar Tree Canada. The acquisition of Family Dollar.

Cons

Dollar Tree gains a lot of productivity for little money. It's their expectations that you will get it all done at the expense of your personal time. The business of Dollar Tree will engulf your life. The compensation and level of productivity will always be disproportionate. That's the way it is in all of corporate America now days. You're expected to be thankful for having a job while being treated almost no better than an indentured slave.

1.0
Jul 7, 2015
Recommend
CEO approval
Business Outlook

Pros

Nothing at all I can think of besides the little slave-wage paycheck.

Cons

The worst job I've ever taken. Management constantly lies. Give less hours then they agreed to upon hiring. Cut shifts several hours before they are set to begin. Have the highest turnover rate I've ever seen. Everyone is always on edge and passive aggressive. There are never enough people on duty. It's usually you and a manager and the manager hides in the office and places the burden solely upon you do to everything. They constantly expect you to sell their drive items of the week but they are usually stupid things nobody ever wants to buy in the first place. And Operation Home-front is the biggest scam I've ever seen.

Viewing 373 - 375 of 9,823 Reviews

Glassdoor has 10,114 Dollar Tree reviews submitted anonymously by Dollar Tree employees. Read employee reviews and ratings on Glassdoor to decide if Dollar Tree is right for you.