Dollar Tree reviews

2.8

34% would recommend to a friend

(9,814 total reviews)

Michael C. Creedon Jr.

37% approve of CEO

34% positive business outlook

Dollar Tree has an employee rating of 2.8 out of 5 stars, based on 9,814 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dollar Tree employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Feb 12, 2024

Outdated HR Processes

Recommend
CEO approval
Business Outlook

Pros

There are some growth opportunities

Cons

-During holiday season you will work extended hours and 6 days a week missing valuable family time and in general become burnt out -The systems they use for accessing tax information, benefits, etc are all over the place and difficult to navigate. Any HR change such as changing your bank account will take far longer than it should (weeks). Plus there's no number or direct line of communication with the HR department for workers. -Old school, inhumane HR practices. Imagine being let go after decades of good performance reviews and no former corrective actions or warnings. Dollar tree has a horrible turnover problem and stressful work environments but will let go loyal employees who have dealt with it for years without so much as an explanation or allowing for the employee to tell their side of the story.

4.0
Jul 20, 2023
Recommend
CEO approval
Business Outlook

Pros

- Middle managers were supportive and driven. I felt like I was being worked very hard, but I believe they made me better marketers. - Management was very good about encouraging you to really own your work. This was probably in part due to everyone being a bit overworked, and managers needing to pass down some work, but as non-management, it offered me the opportunity to get a ton of higher-level experience. - The people I worked with were some of the coolest people with the most elite talent I've had the pleasure of working with. The culture of the marketing team was unmatched. - The facility was very nice with spacious, modern cubicles. There's a nice cafeteria on site, although you do have to pay for the food. The Summit Pointe area around the corporate building is very nice, with many walkable options for brunch, lunch, happy hour, exercise, and more. - VERY diverse company--it didn't matter your gender, color, title, etc. You had a place at the table and your ideas were heard. If someone said something and it was "shot down" it was because it was not necessarily the best thing for the business.

Cons

- Recent senior leadership turnover led to a growing feeling of instability, stagnation, and unrest on the marketing team. Half the team had quit in the last six months before I left, including very long-tenured directors. - The growth opportunities were "there" but seemingly only given to external candidates, despite internal candidates' talent and desire for growth and experience in other fields. Of the recently vacated roles that HAD been backfilled before I left, none of those new hires were internal. This refusal to let current employees grow was the most frustrating part of my time there. - I thought the titles and pay were skewed--coordinators did specialist work; specialists did management work; managers did director-level work and so on. And nobody got paid appropriately for all the work they did. I did not find the salaries very competitive at all.

3.0
Feb 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Great people, mostly decent pay, annual reviews with bonuses and small raises. They have DEI groups. I recommend this company mostly as a "foot in the door" for people looking to build an impressive resumé.

Cons

In-office 3 days a week, didn't re-negotiate current employees as salaries rose, so new people got paid more than experienced employees, slow to change, very few holidays, raises are in the 2-3% range annually. The company "runs lean", so they will take every drop of free labor out of you they can get. Leadership is mostly old white men, and they keep talking about diversifying C-Levels, but never do, even after firing all but 1 C-level in 2022.

Viewing 25 - 27 of 9,814 Reviews

Glassdoor has 10,104 Dollar Tree reviews submitted anonymously by Dollar Tree employees. Read employee reviews and ratings on Glassdoor to decide if Dollar Tree is right for you.