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Dominion Energy

Engaged Employer

Dominion Energy Customer Service Representative CSR reviews

2.5

21% would recommend to a friend

(6 total reviews)
avatar

Robert Blue

Not enough data to show CEO approval

21% positive business outlook

Ratings by category

4.7

Compensation and benefits

3.1

Diversity & inclusion

2.2

Career opportunities

2.1

Culture & values

1.4

Work/Life balance

1.4

Senior management

Ratings by demographic groups

Reviews by job title

6 reviews
2.0
Oct 9, 2024

Leadership leaves a lot to be desired

Customer service representative (csr)
Recommend
CEO approval
Business Outlook

Pros

Benefits PTO Sick time "Work culture" Pay is ok

Cons

this is one of the biggest disappointments I've had from an employer, I was excited on my first day at the company, by the time I left, I had many mixed thoughts and questions and feelings but it's best this way

4.0
Sep 7, 2023

Great pay & Benefits

Customer service representative (csr)
Recommend
CEO approval
Business Outlook

Pros

Union, Hybrid, Great pay, Co-workers, Vacation 3 weeks 1-10 years then 1 week added about every 10 years maxed 6 weeks at 30 years, 2 Personal Days yearly , Off Holidays off but if worked double pay and Sick time is excellent at starting 2 weeks are at 100% pay with other days at 70% as years pass 2 more weeks become at full pay leaving less at 70% by 30 years you’ll be at 26 weeks at 100% paid.

Cons

Departmental disorganization Departments with low morale Management vs Union Pettiness & Unaccountability Picks & chooses where to be innovative mostly small ways that don’t impact the work culture. If not for Covid we’d still be 5 days in the office. And we still have 8 hour straight shifts!

Viewing 1 - 3 of 6 Reviews
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