Domino's Customer Service Representative -Customer Service Representative/Shift Manager reviews

3.3

45% would recommend to a friend

(283 total reviews)
avatar

Russell Weiner

47% approve of CEO

38% positive business outlook

Customer Service Representative Customer Service Representative/Shift Manager employees have rated Domino's with 3.3 out of 5 stars, based on 283 company reviews on Glassdoor. This indicates that most Customer Service Representative Customer Service Representative/Shift Manager professionals have a good working experience there. Domino's is rated in line with the average (within 1 standard deviation) by Customer Service Representative Customer Service Representative/Shift Manager professionals compared to other employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

283 reviews
2.0
Feb 2, 2026

Pretty naff

Recommend
CEO approval
Business Outlook

Pros

Free pizza if you’re slick enough

Cons

Barely any time off, constant stress from upper managers, and get treated like crap by other staff and customers!

4.0
Jan 29, 2026

Good

Recommend
CEO approval
Business Outlook

Pros

Free food (Sometimes) Usually nice coworkers Shift Flexibility

Cons

Long hours with no breaks

Viewing 4 - 6 of 283 Reviews

Glassdoor has 24,872 Domino's reviews submitted anonymously by Domino's employees. Read employee reviews and ratings on Glassdoor to decide if Domino's is right for you.