Domino's Customer Service Representative -Customer Service Representative/Shift Manager reviews

3.3

45% would recommend to a friend

(283 total reviews)
avatar

Russell Weiner

47% approve of CEO

38% positive business outlook

Customer Service Representative Customer Service Representative/Shift Manager employees have rated Domino's with 3.3 out of 5 stars, based on 283 company reviews on Glassdoor. This indicates that most Customer Service Representative Customer Service Representative/Shift Manager professionals have a good working experience there. Domino's is rated in line with the average (within 1 standard deviation) by Customer Service Representative Customer Service Representative/Shift Manager professionals compared to other employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

283 reviews
4.0
Dec 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Work isn't too complicated, and my general manager was chill. The employee discount was nice, too. I also got to work with my friends.

Cons

Closing might last until 5 AM if it's busy, and OA is a little nitpicky about things that don't really pertain to food safety or quality. A few coworkers were talking to minors (they were fired), but that's bad luck.

3.0
Oct 15, 2025

It's a job

Recommend
CEO approval
Business Outlook

Pros

Flexible working hours. Free food

Cons

Free food. Low pay. S

Viewing 7 - 9 of 283 Reviews

Glassdoor has 24,872 Domino's reviews submitted anonymously by Domino's employees. Read employee reviews and ratings on Glassdoor to decide if Domino's is right for you.