Domino's Customer Service Representative -Customer Service Representative/Shift Manager reviews

3.3

45% would recommend to a friend

(283 total reviews)
avatar

Russell Weiner

47% approve of CEO

38% positive business outlook

Customer Service Representative Customer Service Representative/Shift Manager employees have rated Domino's with 3.3 out of 5 stars, based on 283 company reviews on Glassdoor. This indicates that most Customer Service Representative Customer Service Representative/Shift Manager professionals have a good working experience there. Domino's is rated in line with the average (within 1 standard deviation) by Customer Service Representative Customer Service Representative/Shift Manager professionals compared to other employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

283 reviews
1.0
Oct 14, 2025

run

Recommend
CEO approval
Business Outlook

Pros

not applicable to this position

Cons

long hours, no break, patronising management

1.0
Oct 11, 2025

Awful

Recommend
CEO approval
Business Outlook

Pros

Nothing good about this place

Cons

Horrible management, terrible pay, awful hours.

5.0
Sep 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Supportive team environment, fast-paced work that builds multitasking and time management skills, opportunities to develop leadership through supervising shifts, flexible scheduling, and a strong focus on customer service excellence.

Cons

High-pressure environment during peak hours, physically demanding shifts, and limited advancement opportunities beyond store level.

Viewing 10 - 12 of 283 Reviews

Glassdoor has 24,872 Domino's reviews submitted anonymously by Domino's employees. Read employee reviews and ratings on Glassdoor to decide if Domino's is right for you.