DoorDash reviews

3.6

64% would recommend to a friend

(4,801 total reviews)
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Tony Xu

74% approve of CEO

60% positive business outlook

DoorDash has an employee rating of 3.6 out of 5 stars, based on 4,801 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DoorDash employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews
2.0
Jul 31, 2019
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule, Free food and snacks, Great benefits,

Cons

Everything is bandaid together. Disorganized systems and tools that make no sense beyond the core group of engineers or teams who may have built it at the beginning. No proper training or instructions on how to complete tasks so lots of trial and error which is a complete waste of time. Unqualified managers with degrees from ivy league schools but zero people manage skills. Cliquey culture (very mean girls and frat boy culture). Culture of blame from management.

2.0
Feb 4, 2019

3 Years and still getting paid around the same damn amount

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Food Some Employees are worth going to work for

Cons

Hired Young Managers who have NO kind of Managerial Skills and then cry/whine when they've been given feedback to improve on. These Young Managers take no ownership for faults and think they know everything about everything. typical young minded souls....

4.0
Nov 15, 2018
Recommend
CEO approval
Business Outlook

Pros

There are some recent negative reviews here which I feel completely misrepresent the engineering org. Here's the truth: Is there tech debt? Yes, a medium amount. I've also been in this industry for 10 years and I've seen truly bad tech debt where you have giant codebases with absolutely 0 tests/monitoring. That is not the case here by any means. Do not pay attention to people saying our code is "terrible" -- every codebase has terrible modules, but overall it's nothing out of the ordinary. Truly smart people work in the engineering org. Everyone on my team is great - seriously not a single slacker or incompetent team member. Even outside of my team, I interviewed with the guy who built the first version of DynamoDB (he now works at DoorDash!). We're working on really interesting problems involving distributed systems, machine learning, NLP, etc. You will learn and grow as an engineer if you work here and put in the effort to get to know some of the team, period. Management is very respectful and has given me plenty of opportunities to work on high profile projects, grow as an engineer, etc. I don't know why people complain about a lack of mentorship; I suspect those people just want someone to hold their hand and don't understand how to put in the work themselves. If you're a self-starter, you'll have no problem here. I mean that, it really couldn't be easier to grow and move up the ranks: the first meeting I ever had with my manager involved them sitting down with me, going in depth regarding my career goals, explaining exactly how to "level up" and what is expected of each level, plus what I should work on personally to get to the goals I was interested in. I've never had a company be that upfront about my performance and really try to understand my career goals - and this happens on a regular basis. This is great.

Cons

Again, medium amount of tech debt. We're currently dedicating serious resources to fixing debt and improving system stability, so I'm happy with the way the management team is taking this, but we still have a ways to go here. I'm confident we'll fix the most glaring issues given a bit more time. CTO is pretty green all things considered. There's an active search for a VPE to fill in the gaps and the pipeline is full of candidates, so I suspect this will improve very soon. If you're not used to working at a startup, you will struggle here. Everyone is juggling multiple responsibilities and moving quickly; we have competition and we have to beat the competition to win the space. It's a good problem to have, but also leads to some stressful situations on occasion -- nothing out of the ordinary for a high growth company, but something to keep in mind.

Viewing 10 - 12 of 4,801 Reviews

Glassdoor has 18,952 DoorDash reviews submitted anonymously by DoorDash employees. Read employee reviews and ratings on Glassdoor to decide if DoorDash is right for you.