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Dorchester Collection

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Dorchester Collection reviews

3.6

68% would recommend to a friend

(145 total reviews)

Christopher Cowdray

66% approve of CEO

45% positive business outlook

Dorchester Collection has an employee rating of 3.6 out of 5 stars, based on 145 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dorchester Collection employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

145 reviews
2.0
Feb 6, 2025
Recommend
CEO approval
Business Outlook

Pros

The people are the best thing about Dorchester Collection. I have met some exceptionally talented and inspiring people who will be friends for like.

Cons

Pay and benefits are not competitive. You may earn thousands less than you can earn in other organisations for the same role. In the corporate office there is no flexibility. Only 1 day wfh (Mondays only) and only 28 days on annual leave (includes bank holidays). They try to impress you with free employee stays, but they are impossible to book, so don't even consider it a benefit. The company use their 'prestige' to take advantage of people, loading more work and responsibilities on them without support or fair compensation. There are incredibly incompetent leaders in the business who have no vision, give no direction and are incapable of developing a business strategy. Because they 'talk the talk' and fluff their feathers like peacocks, they manage to bs their way into role they cannot do. But these leaders are all protected and line-level staff are the ones who suffer, not to mention the fact they have no issue letting go of poor performing line level employees. There are some huge egos in this company so it's very hierarchal with a lot of office politics. The company is a sinking ship. It once had a fantastic culture, but since the appointment of the new VP of P&C and P&C Director, the departure of the two (new) CEOs within a month of each other, the culture is eroding, becoming all about cost saving measures and not about people. So, don't fall for their 'people first' garbage. They may have won The Times Best Places to Work accolade, but it's all a lie. They don't share the survey with departments they know will score poorly in it.

1.0
Feb 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Good company with stable root.

Cons

Full of lazy ambitious people, micro management, idiot bosses and unqualified staff, they pretend to be good people but no qualifications and respect to work mates, very bad workplace and environment, bad ambiance, most people are not happy and want to leave their jobs.

2.0
Jun 7, 2022

Old school approach might not work for everyone

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Intelligent coworkers who are very committed to providing excellence.

Cons

Old school hierarchy Often left out of conversations to do with my key responsibilities because I wasn’t considered “senior” enough although I was hired as a Head - felt a little bit sexist at times. I found it quite humiliating. Office staff too removed from what the company actually does, I think people genuinely think they’re saving lives as the pressure is a lot. you’re sometimes made to feel like you must work overtime or seen to be rushed off your feet to be respected

Viewing 46 - 48 of 145 Reviews

Glassdoor has 187 Dorchester Collection reviews submitted anonymously by Dorchester Collection employees. Read employee reviews and ratings on Glassdoor to decide if Dorchester Collection is right for you.