Does DoveLewis pay their employees well?

According to anonymously submitted Glassdoor reviews, DoveLewis employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at DoveLewis. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at DoveLewis?

27% of DoveLewis employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DoveLewis 2.4 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at DoveLewis?

Customer Service Representative (CSR) (6) , Client Service Representative (4) , Veterinary Assistant (3) , Client Services (2) , Customer Service Representative (2) , Veterinary Technician (2)

What are the pros of working at DoveLewis according to real employee reviews?

"Good benefits and good pet care (after working there for 6 months)" ((in 7 reviews)); "Competitive pay" ((in 6 reviews)); "Fun coworkers who have taught me so much over the years." ((in 4 reviews)); "provide excellent medicine and care to patients, the medical staff is great and very knowledgable" ((in 4 reviews)); "So many caring employees and community programs like Blood Bank and Strays & Wildlife" ((in 4 reviews))

What are the cons of working at DoveLewis according to real employee reviews?

"Poor management within department (front desk) as well as hospital wide." ((in 12 reviews)); "You are expected to work long hours severely understaffed which then requires you to take on more responsibility than you will ever be paid for." ((in 3 reviews)); "Not until I had gone through and completed my training." ((in 3 reviews)); "Dismissive upper management, being contracted for one department and being forced to work in a department that is physically and mentally harder for me, slow accrual of PTO/sick days, cliques within different shifts, rules/regulations constantly being changed, very little warning for termination (I have had 10+ coworkers be fired for no clear reason and without an explanation or warning)." ((in 3 reviews)); "If you're Hispanic or Latino, be prepared to have your names flipped with a different Hispanic person even if you don't look similar at all, for the manager to get defensive if you correct them, and be told you "look like you're going to a rap battle" if they don't like what you're wearing." ((in 2 reviews))

What are the top reviewed DoveLewis locations?

Portland , Haddon Heights , North Portland

DoveLewis reviews

2.5

27% would recommend to a friend

(56 total reviews)

Ron Morgan

27% approve of CEO

32% positive business outlook

Ratings by category

3.1

Compensation and benefits

2.9

Diversity & inclusion

2.8

Career opportunities

2.7

Culture & values

2.4

Work/Life balance

1.8

Senior management

DoveLewis has an employee rating of 2.5 out of 5 stars, based on 56 company reviews on Glassdoor which indicates that most employees have an average working experience there. The DoveLewis employee rating is 31% below average for employers within the Personal Consumer Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

56 reviews

2.0

Jul 6, 2015

Great Reputation, Not So Great Work Environment

Technician assistant

Recommend

CEO approval

Business Outlook

Pros

DoveLewis is riding on the coattails of its reputation as a leading teaching hospital. That shiny exterior has people from all over the country flocking to be a part of it. The DVMs, technicians, assistants, CSRs are all working to keep up the image because they actually care about the work being done at Dove, however, upper management does a poor job of supporting the people on the floor- Dove's bread and butter, so to speak. It's an unspoken rule to watch your back as an employee since management loves to fire people who stir the coals a bit too much.

Cons

The constant influx of new bodies (interns/externs, new hires) makes it difficult to have a tight crew and efficient flow to the floor. Less than competitive pay. Management does not communicate and lack of professionalism when it comes to dealing with employee issues is disheartening. Forever understaffed.

2.0

Mar 19, 2015

So much potential, so much frustration

Customer service representative customer service representative

Recommend

CEO approval

Business Outlook

Pros

Direct impact on people dealing with stressful animal emergencies, draws passionate dedicated animal medical professionals to learn from, great for the resume, +$1/hr than North West Vet Specialists (direct ER competition) for CSRs,

Cons

Poor management within department (front desk) as well as hospital wide. Huge turnover, good people wise up and leave or get singled out and eventually fired for raising concerns. Has huge gap culturally and financially between upstairs management/programs and downstairs medical facility. Medical employees overworked and under-compensated (salary, benefits, work/life balance). Current (for 3yrs) CSR and TA schedule has 50 hrs in five days (10 hr shifts with one 30 min break a shift) that leads to chronic burnout. CSR (~$12/hr) and TA (~$10/hr) not livable wages (better than some, NWVS $11/hr, worse than others, Murray Hill $15/hr for CSRs), and CVT/Tech (start at $16/hr), good luck paying those school loans. Also, poor training (only 14 days) for CSRs given the high volume of cases, strict protocols as non-profit, and paperwork for multitude of programs.

3.0

Feb 17, 2015

Started out well, went downhill after a bit.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Definitely get a sense that you're helping out animals and their owners during a stressful situation

Cons

Management didn't give me the impression that they cared much about their employees or their well-being. There seemed to be a lot of turn-over.

Viewing 46 - 48 of 56 Reviews

Jobs at DoveLewis

Veterinary Assistant Level 2

Instrument Veterinary Assistant Level 1

Exotics Veterinary Technician (CVT/LVT/RVT)

DoveLewis

DoveLewis reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great Reputation, Not So Great Work Environment

So much potential, so much frustration

Started out well, went downhill after a bit.

Jobs at DoveLewis

DoveLewis reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

DoveLewis reviews FAQs

Jobs at DoveLewis