Dragos reviews

4.5

85% would recommend to a friend

(139 total reviews)

Robert M. Lee

88% approve of CEO

86% positive business outlook

Dragos has an employee rating of 4.5 out of 5 stars, based on 139 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Dragos employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

139 reviews
1.0
Oct 20, 2022

Proceed at your own risk

Recommend
CEO approval
Business Outlook

Pros

-Professional Services team is world class -Thought Leadership -OT/ICS Expertise -CEO -Commitment to mission of safeguarding civilization Dragos has some of the best and brightest in Services and Threat Intel, but if you are looking to take a Sales role here, proceed with extreme caution.

Cons

-New CRO immediately brought in his own team/playbook (despite assurances that would not happen) and doesn't seem to understand the business/sales cycle (doesn't come from OT/ICS environment) -Management leads with a fear-based micro-management approach and adds little to no value to customer journey - more focused on piling on busy work and CRM updates/forecasts than meaningful guidance, training, or mentorship -Management demands extremely high performance despite extensive recent Platform technology update issues and limited time/resources -Ever-moving goal posts of expectations/comp plans/pricing incentives/career path/GTM strategy -"Churn and burn" environment - no investment in employee's career path, just a question of who is/isn't hitting their number or who they favor that week -Hiring seems to be based more on nepotism than competency (hiring friends or friends of friends instead of rockstars or people with actual experience in the industry) -Culture has a very "good 'ole boys club" feeling -Very little diversity or women in workplace -Leadership has a tendency to mock and denigrate competition instead of finding ways to counter their value proposition -Training and competitive material collateral is out-dated and un-organized -HR tends to ignore internal complaints or concerns and will say whatever they think an employee wants to hear in order to placate an issue as opposed to resolving or clarifying an issue - not an advocate for the employee

1.0
Oct 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Dragos has solid name recognition, especially in ICS/OT cybersecurity, which can be an asset for sales—the brand opens doors since many prospects have already heard of it. And if you’re in the industrial cyber space, having Dragos on your resume will look good; the general perception outside the company is still positive, which can help when you’re ready to move on. The office itself is basic—a converted warehouse with a minimalist vibe. They’ve added a few nice touches, like on-site brewed beer and a fun, self-powered Lego village. Free coffee and snacks are available, but the location leaves much to be desired; it’s in an isolated office park between Baltimore and DC. Keep in mind, though, that most employees don’t come in regularly. Many roles are fully remote, which is becoming increasingly rare in tech.

Cons

When I joined Dragos, it felt like an exciting place to be, with the company positioned as a leader in industrial cybersecurity. However, poor leadership decisions from the CEO and executive team have turned what could have been a promising experience into a frustrating environment. The company's rapid shift to prioritize platform sales, despite lackluster product maturity, left Dragos overextended and set up for failure. Venture capital poured in to chase an IPO dream that was ultimately based on hype rather than real market value. This $1.7 billion valuation, while exciting on the surface, lacked any solid foundation in the company’s actual sales performance. Leadership choices in 2022 and 2023 only worsened things. Despite repeatedly missing sales targets, the company continued to hire at an unsustainable pace, bloating to over 500 employees. During this time, the CEO openly promised no layoffs to calm concerns but then reversed course as financial realities set in. The result? Two major rounds of layoffs, a demoralized workforce, and a profound loss of trust. The initial layoffs blindsided many employees, and the CEO's subsequent "we’ll avoid layoffs at all costs" promise rang hollow. Ultimately, another layoff wave cut even deeper, affecting critical teams in customer success and engineering, with remaining employees left to wonder if more cuts were coming. On the product side, Dragos is plagued by operational and technical hurdles. The platform’s detection capabilities often feel inadequate, burdened with noisy, uninformative alerts, and lacking in integration options. Delays in releasing a cloud-based version forced the company to rely on costly, cumbersome hardware setups that come with long buying cycles and require extensive partner involvement—all of which eats away at potential profits. These challenges are clear to end-users, many of whom find the product’s value questionable. The CEO’s inexperience shows through constant shifts in strategy and poor handling of employee morale. Grand statements about “core values” and “keys to winning” fell flat, feeling more like a way to justify erratic moves rather than stabilize the company’s future. Meanwhile, the CEO’s hands-on interference with the Product team has only added to operational disarray. Recently, Dragos has been discreetly attempting to secure additional funding from current investors to stabilize its finances, all while attempting to maintain its reputation as a high-growth company. The bottom line: Dragos still holds appeal if you’re looking to break into ICS cybersecurity or need a short stint on your resume, but be prepared for a volatile environment. Morale is low, long-time employees are leaving, and the company’s leadership has demonstrated a shaky grasp on how to steer through challenging times.

2.0
Aug 17, 2023

Great teammates, terrible leadership

Recommend
CEO approval
Business Outlook

Pros

There are a lot of knowledgeable and talented people who work for the Dragos. Most of them (directors and lower) tend to put their egos aside and want to accomplish a mission. Not necessarily the mission to safeguard civilization, but the mission to grow a company into something which can IPO and be a decent payday for the greater Dragos Community to then all go their separate ways. - 100% Remote - Great stepping stone if you want to enter the Cybersecurity workforce.

Cons

The #1 rule of Dragos is "Don't be an ahole," and that's very true, and you will walk on eggshells and go way out of the way to make sure you always have a positive spin on communication....unless you are in leadership at Dragos, then your most likely an ahole. Starting with the top Their CEO preaches transparency and is overly transparent in all the wrong ways. He has often bad-mouthed former employees, former and existing customers, and prospects letting the whole company know he is much more intelligent than any of them. There have been many calls and meetings where he is impaired by alcohol, even drinking during calls, and giving us his story of childhood and marital drama and how his personal life affects business decisions. The Dragos CRO, while a successful CRO in other fields, has successfully dismantled a successful sales team, which was giving steady growth over 3-4 years, in hopes of exponential 100%+ growth in 12 months, during a recession, only to see it come crashing down. The mix of this toxic CEO and CRO and their push for unprecedented growth led to a round of layoffs after telling the entire company "there would be no layoffs," and Dragos is financially sound. The VPs, while generally more professional in their demure, typically still have a considerable ego and lack communication skills outside of their direct silo. All take me first approach, not caring about how it may affect the more excellent organization. My direct boss was one of them. Their personal life drama always took precedence over getting the job done. I completely understand we all need an hour here or there to take care of personal business, but when it's a regular occurrence and causes timelines to be missed, and the blame is 100% put on the person doing the work, it's a big problem. Promotions and pay raises don't exist. When you get a promotion, it is generally for the same pay and more equity. That's great if they sell for 10 Billion dollars, but when you are overleveraged to VCs and underdelivering on performance, that does not mean much.

Viewing 10 - 12 of 139 Reviews

Glassdoor has 146 Dragos reviews submitted anonymously by Dragos employees. Read employee reviews and ratings on Glassdoor to decide if Dragos is right for you.