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DriveTime Automotive Group

Engaged Employer

DriveTime Automotive Group reviews

3.4

54% would recommend to a friend

(1,391 total reviews)
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Mary Leigh Phillips

62% approve of CEO

47% positive business outlook

DriveTime Automotive Group has an employee rating of 3.4 out of 5 stars, based on 1,391 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DriveTime Automotive Group employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews
2.0
Jan 31, 2018

"Culture, culture, culture."

Recommend
CEO approval
Business Outlook

Pros

At first it was a very positive environment. Team oriented and I had fun in certain occasions. Management sucked but that changed eventually to a more friend than coworker atmosphere. Don’t let that fool you though. On to the cons.

Cons

I started this review almost a year ago and I held off but I will submit it now... Management changed my outlook to an extent but most of the cons still stand true. No such thing as a work/life balance. The 4x10 schedule was great but they decided to implement the old schedule way before tax season started and it was more than dead in the store. Management preaches hitting call numbers which leads to low quality calls because the leads for the most part are awful with not in service numbers. Eventually those numbers became your friend to help you reach call targets. The cars that we sold were sub-par just like the lending we provide. It blows my mind how the sales person gets dinged if the customer doesn't make one of their first three payments and it gets repossessed. If anything Bridgecrest should take the hit for allowing us to sale a person who is known to never pay back anything in their life. Change in the pay plan for sales is also ridiculous. Management tries to assure you it is for the better but when you do the math you will make less than you would if they gave back the bonuses and commission from the first sale. The only real advancement possible is if you want to relocate. If you want to survive here understand the clientele and remind yourself that you’ll be as successful as you want. You can make easy money, yes, but be ready to put in over 50+ hours to make $60-70k when that effort could yield you $100k+ in REAL sales opportunities. This is a job for the uninspired who can handle low tier rats who try to drag you down much like their credit and want to benefit off such. Good luck.

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DriveTime Automotive Group Response
8y
As a company, while our employees' work-life-balance is always a priority to us, we do offer the opportunity for our employees to take advantage of our busy seasons in order to increase their sales and commission. As a company, we provide a product and service to our customers that is of high quality and we always strive to be a leader in the industry, offering a variety of vehicles and financing options. Thank you for taking the time to leave your thoughts.
1.0
Dec 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Hours are good and the healthcare benefits are half way acceptable

Cons

Everything else is bad about this place especially the favoritism. No room for advancement whatsoever unless you previously knew management on an intimate level

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DriveTime Automotive Group Response
8y
We are disappointed to see your feedback. As a company, we do not tolerate favoritism. We encourage you to reach out to the Talent Support Team to discuss your concerns more in depth.
1.0
Sep 14, 2017
Recommend
CEO approval
Business Outlook

Pros

In the inspection center side of this company, hours are fair with most weekends off. Benefits provided are also some of the best I've experienced with a company.

Cons

Working for DriveTime has shown me the true colors of the illusionist that keep this machine moving. DriveTime will preach growth, career pathing, individuality, but is it truly welcomed? They will use something they call "Emotional Intelligence." to tug at your heart strings and manipulate you into thinking or doing things that are actually not to your benefit, but theirs. I've watched Directors embarrass their employees in front of others for their own personal gain. I've watched general managers praise people development, but speak about them negatively behind their backs. False leadership perpetuates in this organization. Blind to all but power, profit, and gain. This company lacks an HR department and has something called "Talent Support." Which I have seen commenting on some of reviews for this originzation. Employees are encouraged to call this number, but when they do, they are attacked and ostracized until emotionally defeated that they quit. If talent support truly cared about its employees, it would actively seek resolutions with the employee itself. Not send directors who are the problem to resolve them. I challenge talent support to be there to help mitigate and solve these problems amicably. Actions speak louder than words as they say. Lastly, are this companies AMP candidates. DriveTime has a program that allows individuals not truly expirienced in the automotive world become leaders within the company. These individuals are usually brought in as General Managers or Directors. As I've seen it, these individuals hold these positions very sacred, and will do anything that they can to hold on to them. These individuals are not truly open to feedback or suggestions. There is no teamwork involved, no conversing, and most of all, no leadership. Their intentions when affecting the business are purely selfish. These individuals lack the basic problem solving skills, the cognition, the open mindedness that it takes to operate a successful business. If you are an intellectual, you will be perceived as a threat and immediately socially oppressed, to prevent you from ever achieving personal growth.

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DriveTime Automotive Group Response
8y
We’re sorry to hear you feel this way and had negative experiences. DriveTime strives to develop a culture that embraces collaboration and does not tolerate retaliation. While you are entitled to express an opinion, we respectfully disagree with the assertions, including culture, feedback and environment. If you would like to discuss any of these issues we encourage you to reach out to our Talent Support Team. If we confirm any of these concerns, we will certainly remedy them immediately.
Viewing 49 - 51 of 1,391 Reviews

Glassdoor has 1,441 DriveTime Automotive Group reviews submitted anonymously by DriveTime Automotive Group employees. Read employee reviews and ratings on Glassdoor to decide if DriveTime Automotive Group is right for you.