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DriveTime Automotive Group

Engaged Employer

DriveTime Automotive Group reviews

3.3

53% would recommend to a friend

(1,393 total reviews)
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Mary Leigh Phillips

62% approve of CEO

47% positive business outlook

DriveTime Automotive Group has an employee rating of 3.3 out of 5 stars, based on 1,393 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DriveTime Automotive Group employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews
5.0
Oct 28, 2020

Great Workplace

Recommend
CEO approval
Business Outlook

Pros

Family atmosphere and great health benefits

Cons

Compensation, work life balance, upward mobility

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DriveTime Automotive Group Response
5y
Thank you for stopping by and leaving us a review! Your feedback is important to us and we appreciate you sharing. First off, we appreciate your dedication and tenure as a General Manager for 8+ years, that's fantastic! We are happy to hear that you've enjoyed the culture, family atmosphere, and benefits along the way. We understand that the retail hours and serving our customers can sometimes go past the time you expected to end your day, and we appreciate your flexibility and dedication. Please know that we are also working really hard to staff every location to ensure that everyone can have balance. As the business grows, we want to see you grow and thrive too! That is why we provide guidance, mentorship, and opportunity for advancement. We encourage you to connect with your Assistant Director to help create a development plan that will contribute to your growth in skills and hopefully promotion. If you have any additional feedback that you'd like to share, please feel free to connect with us by contacting our Talent Support Team or our anonymous speak up line.
4.0
Oct 28, 2020

Buyer

Recommend
CEO approval
Business Outlook

Pros

Can be fun at times

Cons

Not fun at most times

3.0
Oct 23, 2020
Recommend
CEO approval
Business Outlook

Pros

Competetive salary and benefits. Great co workers.

Cons

No overtime. Get same commission as low performing employee. Long hours with no overtime. Will not let you use vacation once you give give notice and they will not pay you earned commission if you resign before the commissions are paid. They put a lot of pressure on you to sell optional products on their vehicles and to also have cuatomers sign up for automatic payments. You in most cases have to be elusive with customers regarding what they are paying for in order to keep your product sales percentages high. When I started you were sold on career advancement but the way they are structured now you will not really have many oportunities to advance your career. If you are coming from a low paying job than you will enjoy their base salary for sometime until you realize allthe work and stress you have to deal with. I enjoyed working with the people their but wishInwould not have wasted four years there. If you are looking for a great career and company look elsewhere.

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DriveTime Automotive Group Response
5y
Thank you for sharing your feedback on your time with us as a Senior Sales Advisor (aka Customer Experience Guide). While it shows you enjoyed some parts of your job, it is unfortunate to hear you were not pleased with other areas. As a company that is constantly growing and evolving, we listened to our employees feedback on how they can continue helping the high volume of customers and earning commissions without overworking. Revamping the bonus structure allowed us to continue put our customer first as we work together as a team. This also allows our teams to not constantly work past their scheduled times, however flexibility and dedication is needed especially during busier times. The more customers we help through the car buying process, the more opportunity for the entire team to win with a bonus incentive at the end. While bonuses are earned, they are also incentives for our employees which is why bonuses are paid during time of employment. Career pathing and advancement is still and will always be available to all our employees. While our time together has come to an end, we wish you the best of luck and hope your next employer offers the people, culture, salary and benefits you once shared with us.
Viewing 949 - 951 of 1,393 Reviews

Glassdoor has 1,443 DriveTime Automotive Group reviews submitted anonymously by DriveTime Automotive Group employees. Read employee reviews and ratings on Glassdoor to decide if DriveTime Automotive Group is right for you.